The Basics of Knock-Your-Socks-Off Customer Service (02/13/07)
Organization:
National Seminars Group (A division of Rockhurst University Continuing Education Ctr.)
Category:
Workshop/Seminar
Geographical Area:
Cleveland
Start
Date:
2/13/2007
End Date:
2/13/2007
Start Time:
9:00am
End Time:
4:00pm
Event
Info:
The front-line service staff you've always dreamed of managing is well within your reach. When your employees attend this seminar they'll learn proven techniques for handling customers with tact and style. They'll build the mental and emotional strength it takes to weather customer criticism without losing their focus on delivering quality service. Plus, they'll gain the expert listening and problem-solving skills necessary to go above and beyond customer expectations. So, don't miss this opportunity to get the proven skills that will have your customer service reps head and shoulders above your competition.
DISCLAIMER: Our aim is to continuously provide our
progressive audience with an open and interactive medium to view
and share relevant,
beneficial and interesting "career, economic, lifestyle and
networking" listings, ads, content and resources.
While the above information may be accurate and viable, the role
of Minority Professional Network, Inc. (MPN) is
strictly as a communications medium, and we do not
accept any responsibility for
cancellation, changes, errors, omissions, inconveniences, or any other form
of liability for any content
displayed or disseminated via our web sites, or e-marketing or social media
promotional services.
If there are any
doubts, we
encourage you to conduct additional research or contact the listed host or responsible entity.
CLICK HERE to inform us about any ads, listings or content
which appear to be
inappropriate,
fraudulent or misleading, or inconsistent with our theme and focus.