California Lutheran University
Thousand Oaks, CA, United States
Residential Tutor Mentor TRIO Upward Bound Programs Position Category: Temporary FLSA: Non-exempt FTE: 1.0 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the supervision of the Director and Program Coordinator, the Resident Tutor Mentor will be primarily responsible for supervising, advising, and tutoring assigned participants of the Upward Bound program and providing assistance in the planning, organization, and implementation of program activities. This is a hybrid online and on-site residential six-week summer temporary postion to end August 11, 2023. Representative Duties: Uses professional ethics; implements and enforces applicable goals, objectives, policies and procedures; supervises students in a group living environment to ensure their safety and well-being during recreational hours, evenings, and weekends E June 24th – July 20th Online hours 9:00am – 2:00pm and 3:30pm – 5:30pm) E July 20th – August 4th On-site residential alternating shifts 7:00am – 3:00pm and 3:00pm – 11:00pm) Subject to change. E Assists in planning, organizing and implementing recreational, social, and cultural activities; participates in all program recreational activities, field trips and residential life, and required workshops for participants. E Monitors and evaluates students’ academic and social progress; ensures that students are prepared for class and attends regular classroom sessions. E Supports and monitors academic progress utilizing knowledge of specific subject matter in one of more of the Upward Bound core curriculum subjects Math (through pre-calculus), English Literature, English Composition, Foreign Language and Laboratory Science Implements direct tutoring services or refers intervention strategy/recommendation to UB administrative staff. E Maintains discipline and harmonious relations in the residence hall and all other areas of the program in accordance to established policies and procedures. E Oversees the physical maintenance of the residence hall as it pertains to University and Upward Bound policies and procedures; prepares work orders and reports any maintenance or housekeeping needs. E Advises and provides support to students in personal, social, and academic areas, including (but not limited to): the importance of proper life choices and decisions which will nurture a college-bound decision making process; strategies for academic improvement; and study skills and habits. E Assesses any residence hall problems, assimilates facts, processes viewpoints and makes decisions in compliance with program guidelines. E Serves as the primary liaison between administrative, instructional and other residential staff. E Maintains a safe, secure, and healthy residential environment; reports incidents for the purpose of maintaining the safety of students and adhering to applicable rules, policies and regulations; Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution. E Completes various administrative tasks (i.e. room verifications, room inventories, check-in/out procedures, etc.) in a timely fashion. E Participates in staff orientation and attends all staff meetings. E Performs other duties as assigned. E=Essential functions Knowledge Of: Safety policies and procedures Applicable laws, codes, regulations, policies and procedures of a campus environment Residential living Student Conduct Campus programming and activity planning Oral and written communication and presentation skills Basic liability and risk management issues Investigating and report writing techniques Interpersonal skills using tact, patience and courtesy Knowledge of common fire hazards and the operation of fire equipment Basic first aid and CPR Correct English usage, grammar, spelling, punctuation and vocabulary Ability To: Demonstrate leadership in developing and motivating students Relate positively with students from various backgrounds Establish and maintain cooperative and effective working relationships Organize and manage projects Work independently with little direction Exercise discretion and judgment Attend to details Understand and resolve issues, complaints or problems Speak confidently in public to various sized groups Serves as active participant to the university community as a whole Serve as a positive role model for students Respect, understand, and be sensitive to the needs of participants Minimum Qualifications: Any Combination Equivalent to: Two years of college level course work and must be in good academic standing at an accredited postsecondary institution with experience that demonstrate leadership qualities, the ability to be a team player, and the ability to communicate constructively and effectively with high school students. Preferred Qualifications: Senior standing in an accredited postsecondary institution Advisement experience working with low-income, first generation students in a residential setting is highly desirable Current or former TRIO participant Licenses and Other Requirements: Must possess or have the ability to obtain First Aid and CPR certification. Position requires living on campus Sunday – Thursday Physical Abilities: Working Environment: Residence hall environment; frequent interruptions; contact with secondary school student in need of contact resolution Posting Number: Staff002532022 Number of Vacancies: Desired Start Date: 06/24/2023 Position End Date: 08/11/2023 Open Date: 05/31/2023 Close Date: 6/14/2023 Open Until Filled: No Application Procedure/Special Instructions: To apply, visit https://careers.callutheran.edu/postings/10784 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-5762b209d3eeaf4cb39ba057f66ee513
Full Time
Residential Tutor Mentor TRIO Upward Bound Programs Position Category: Temporary FLSA: Non-exempt FTE: 1.0 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the supervision of the Director and Program Coordinator, the Resident Tutor Mentor will be primarily responsible for supervising, advising, and tutoring assigned participants of the Upward Bound program and providing assistance in the planning, organization, and implementation of program activities. This is a hybrid online and on-site residential six-week summer temporary postion to end August 11, 2023. Representative Duties: Uses professional ethics; implements and enforces applicable goals, objectives, policies and procedures; supervises students in a group living environment to ensure their safety and well-being during recreational hours, evenings, and weekends E June 24th – July 20th Online hours 9:00am – 2:00pm and 3:30pm – 5:30pm) E July 20th – August 4th On-site residential alternating shifts 7:00am – 3:00pm and 3:00pm – 11:00pm) Subject to change. E Assists in planning, organizing and implementing recreational, social, and cultural activities; participates in all program recreational activities, field trips and residential life, and required workshops for participants. E Monitors and evaluates students’ academic and social progress; ensures that students are prepared for class and attends regular classroom sessions. E Supports and monitors academic progress utilizing knowledge of specific subject matter in one of more of the Upward Bound core curriculum subjects Math (through pre-calculus), English Literature, English Composition, Foreign Language and Laboratory Science Implements direct tutoring services or refers intervention strategy/recommendation to UB administrative staff. E Maintains discipline and harmonious relations in the residence hall and all other areas of the program in accordance to established policies and procedures. E Oversees the physical maintenance of the residence hall as it pertains to University and Upward Bound policies and procedures; prepares work orders and reports any maintenance or housekeeping needs. E Advises and provides support to students in personal, social, and academic areas, including (but not limited to): the importance of proper life choices and decisions which will nurture a college-bound decision making process; strategies for academic improvement; and study skills and habits. E Assesses any residence hall problems, assimilates facts, processes viewpoints and makes decisions in compliance with program guidelines. E Serves as the primary liaison between administrative, instructional and other residential staff. E Maintains a safe, secure, and healthy residential environment; reports incidents for the purpose of maintaining the safety of students and adhering to applicable rules, policies and regulations; Responds to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution. E Completes various administrative tasks (i.e. room verifications, room inventories, check-in/out procedures, etc.) in a timely fashion. E Participates in staff orientation and attends all staff meetings. E Performs other duties as assigned. E=Essential functions Knowledge Of: Safety policies and procedures Applicable laws, codes, regulations, policies and procedures of a campus environment Residential living Student Conduct Campus programming and activity planning Oral and written communication and presentation skills Basic liability and risk management issues Investigating and report writing techniques Interpersonal skills using tact, patience and courtesy Knowledge of common fire hazards and the operation of fire equipment Basic first aid and CPR Correct English usage, grammar, spelling, punctuation and vocabulary Ability To: Demonstrate leadership in developing and motivating students Relate positively with students from various backgrounds Establish and maintain cooperative and effective working relationships Organize and manage projects Work independently with little direction Exercise discretion and judgment Attend to details Understand and resolve issues, complaints or problems Speak confidently in public to various sized groups Serves as active participant to the university community as a whole Serve as a positive role model for students Respect, understand, and be sensitive to the needs of participants Minimum Qualifications: Any Combination Equivalent to: Two years of college level course work and must be in good academic standing at an accredited postsecondary institution with experience that demonstrate leadership qualities, the ability to be a team player, and the ability to communicate constructively and effectively with high school students. Preferred Qualifications: Senior standing in an accredited postsecondary institution Advisement experience working with low-income, first generation students in a residential setting is highly desirable Current or former TRIO participant Licenses and Other Requirements: Must possess or have the ability to obtain First Aid and CPR certification. Position requires living on campus Sunday – Thursday Physical Abilities: Working Environment: Residence hall environment; frequent interruptions; contact with secondary school student in need of contact resolution Posting Number: Staff002532022 Number of Vacancies: Desired Start Date: 06/24/2023 Position End Date: 08/11/2023 Open Date: 05/31/2023 Close Date: 6/14/2023 Open Until Filled: No Application Procedure/Special Instructions: To apply, visit https://careers.callutheran.edu/postings/10784 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-5762b209d3eeaf4cb39ba057f66ee513
California Lutheran University
Thousand Oaks, CA, United States
Adjunct Pool - Learning and Teaching Department (Santa Maria) Position Category: Adjunct FLSA: Non-exempt FTE: Location: University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the direction of the Dean, Department Chair or Program Director, the Adjunct Faculty Member is responsible for providing academic instruction to students for the assigned graduate courses. Representative Duties: Provide academic instruction to students through lecture, lab, or performance courses; assess and develop cognitive abilities, communication skills, and higher order thinking skills among students through appropriate assignments and activities in one-on-one, classroom, and distance mediated instructional settings. E Advise and instruct students regarding programs of study, other institutions of higher education, lifelong learning resources, and effective study skills; refer students to support services, programs, resources, and other professionals as appropriate. E Observe and evaluate student performance in meeting course objectives and student learning outcomes through assignments, projects, discussions, and examinations; provide feedback in a timely manner to student inquiries in class, online, or during established consultation office hours. E Plan and organize instruction according to approved course outlines and student learning outcomes to maximize student learning in alignment with department, and university mission/goals; implement the student performance objectives as listed on the official course outline of record. E Maintain current, accurate records of course enrollment, attendance, student academic progress, course curriculum, and student learning outcomes; prepare and submit data and reports related to course and student progress in a timely manner. E Evaluate and select instructional materials such as textbooks, manuals, software, and tools in collaboration, as appropriate, with discipline faculty; order instructional materials according to campus bookstore procedure to ensure timely delivery. E Performs related duties as assigned. E=Essential Duties Knowledge Of: Current theory and practice within the subject discipline Principles and best practices of effective teaching Ability To: Demonstrate a thorough and accurate knowledge in the subject field or discipline Deliver course curricula in various learning styles Exhibit sensitivity to and understanding of the diverse academic, social, economic, cultural, and ethnic backgrounds of University students. Exhibit sensitivity to and understanding of the needs of students with disabilities. Integrate current and emerging instructional delivery technologies into the learning process to enhance teaching and the educational experience Maintain professional standards that protect student confidentiality Communicate effectively, both orally and in writing using tact, patience, and courtesy Minimum Qualifications: Possession of a master’s degree from a graduate institution of recognized standing or equivalent experience and professional recognition. Preferred Qualifications: None Licenses and Other Requirements: None Physical Abilities: Working Environment: Indoor classroom environment; subject to visiting a variety of classroom sites on campus. Hiring Range Posting Number: Adjunct0000082022 Open Date: 06/01/2020 Close Date: 5/31/2024 To apply, visit https://careers.callutheran.edu/postings/10842 California Lutheran University is an accredited, private, comprehensive university located midway between Santa Barbara and Los Angeles. Cal Lutheran is home to more than 2800 undergraduate and 1350 graduate students who come from more than 66 countries and represent a wide variety of faiths. 48% of Cal Lutheran students are international students or from underrepresented groups, and over 30% of first time freshmen are first generation students. The University encourages candidates who will contribute to the cultural diversity of Cal Lutheran to apply. Additional information may be found at www.callutheran.edu. All offers will be contingent upon the completion of a successful background check. California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-67e3713f30ae3d4eb4117ec2a26b6a0c
Part Time
Adjunct Pool - Learning and Teaching Department (Santa Maria) Position Category: Adjunct FLSA: Non-exempt FTE: Location: University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the direction of the Dean, Department Chair or Program Director, the Adjunct Faculty Member is responsible for providing academic instruction to students for the assigned graduate courses. Representative Duties: Provide academic instruction to students through lecture, lab, or performance courses; assess and develop cognitive abilities, communication skills, and higher order thinking skills among students through appropriate assignments and activities in one-on-one, classroom, and distance mediated instructional settings. E Advise and instruct students regarding programs of study, other institutions of higher education, lifelong learning resources, and effective study skills; refer students to support services, programs, resources, and other professionals as appropriate. E Observe and evaluate student performance in meeting course objectives and student learning outcomes through assignments, projects, discussions, and examinations; provide feedback in a timely manner to student inquiries in class, online, or during established consultation office hours. E Plan and organize instruction according to approved course outlines and student learning outcomes to maximize student learning in alignment with department, and university mission/goals; implement the student performance objectives as listed on the official course outline of record. E Maintain current, accurate records of course enrollment, attendance, student academic progress, course curriculum, and student learning outcomes; prepare and submit data and reports related to course and student progress in a timely manner. E Evaluate and select instructional materials such as textbooks, manuals, software, and tools in collaboration, as appropriate, with discipline faculty; order instructional materials according to campus bookstore procedure to ensure timely delivery. E Performs related duties as assigned. E=Essential Duties Knowledge Of: Current theory and practice within the subject discipline Principles and best practices of effective teaching Ability To: Demonstrate a thorough and accurate knowledge in the subject field or discipline Deliver course curricula in various learning styles Exhibit sensitivity to and understanding of the diverse academic, social, economic, cultural, and ethnic backgrounds of University students. Exhibit sensitivity to and understanding of the needs of students with disabilities. Integrate current and emerging instructional delivery technologies into the learning process to enhance teaching and the educational experience Maintain professional standards that protect student confidentiality Communicate effectively, both orally and in writing using tact, patience, and courtesy Minimum Qualifications: Possession of a master’s degree from a graduate institution of recognized standing or equivalent experience and professional recognition. Preferred Qualifications: None Licenses and Other Requirements: None Physical Abilities: Working Environment: Indoor classroom environment; subject to visiting a variety of classroom sites on campus. Hiring Range Posting Number: Adjunct0000082022 Open Date: 06/01/2020 Close Date: 5/31/2024 To apply, visit https://careers.callutheran.edu/postings/10842 California Lutheran University is an accredited, private, comprehensive university located midway between Santa Barbara and Los Angeles. Cal Lutheran is home to more than 2800 undergraduate and 1350 graduate students who come from more than 66 countries and represent a wide variety of faiths. 48% of Cal Lutheran students are international students or from underrepresented groups, and over 30% of first time freshmen are first generation students. The University encourages candidates who will contribute to the cultural diversity of Cal Lutheran to apply. Additional information may be found at www.callutheran.edu. All offers will be contingent upon the completion of a successful background check. California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-67e3713f30ae3d4eb4117ec2a26b6a0c
Portland Japanese Garden
Portland Japanese Garden, Southwest Kingston Avenue, Portland, OR, USA
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Full Time
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Clackamas County
Oregon City, OR, United States
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39
Full Time
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39