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Ragnar Benson Construction (a William Charles Construction Company) is seeking MBE, FBE/WBE and DBE partners for the Port of Savannah Multi-Modal Connector and Georgia Port Authority Projects | Negotiations Due prior to June 25, 2018 Bid Submission Date

VIEW BUSINESS LISTING DETAILS BELOW

*Business Name*:	ADI Contact Solutions
Description	Who Are We: Our Virtual Call Center Suite combines the full range of outbound and inbound call center capabilities to service businesses calls successfully with the minimum number of agents. More call connections with your customers means more business transaction and better customer satisfaction. We having location thru out USA, with home base in ATLANTA, Ga. Our Target Market New, small and midsize business. Inbound Call Center Services At ADI Contact Solutions, we offer fully integrated customer relationship management (CRM) solutions to assist your company in growing and maintaining your customer base. Your customer will never know we are extension of your company Interactive Voice Response (IVR) Crisis Management At ADI Contact Solutions we work with business providing uninterrupted customer support specializing in crisis management and incident response. Outbound Call Center Services In conjunction with our inbound program, ADI Contact Solutions can assist with any outbound services needs as well. ADI Contact Solutions can provide an outsource solutions on a local or national platform, with our friendly staff and superior service ADI can provide service for start-up, small- mid-size business, schools, non-profit organization and churches with an solutions. ADI Auto-Dialer is the ideal solution for high-speed, low-cost, mass delivery of messages that require little or no agent assistance. With the ease of the web-based interface, you can: Improve customer satisfaction and loyalty Improve agent efficiency Lower cost per customer interaction Lower infrastructure costs Benefit of Outsourcing Reduce Operational Cost If your agents are currently making manual calls , you're losing valuable time and money as they repeatedly call answering machines, rarely connecting with a live person. Utilizing our solutions you eliminate answer machine and only speak with live customer. Increased Customer Satisfaction With an easy-to-use graphical user interface to design call routing scripts, you can improve your callers' experience by ensuring that calls go to the right agent at the right time, with all of the necessary info to effectively resolve the call.
Primary Multicultural Group	African/Black Descent	Business Age	10 years or older
Primary Business Category	Business Services	Secondary Business Category	Business Services
Address	Holiday Lane Suite B	City/State	Atanta GA
Country	United States	Zip	30349
Contact	Rick Brown	Title/Role	President
Web Site URL	www.adicontact.com	Email	CLICK HERE
Phone	800 403 8521	Fax

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