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MPN Launches Enhanced Job Board Site - www.mpnDiversityJobs.com | New Look | User Friendly | Mobile Friendly | Interactive

MPN BUSINESS DIRECTORY LISTING

 

MPN | Proven DE&I Recruiting, Marketing and Consulting Solutions and Results since 1998
 

  VIEW BUSINESS LISTING DETAILS BELOW

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Business Name:

ADI Contact Solutions

Description

Who Are We:
Our Virtual Call Center Suite combines the full range of outbound and inbound call center capabilities to service businesses calls successfully with the minimum number of agents. More call connections with your customers means more business transaction and better customer satisfaction.

We having location thru out USA, with home base in ATLANTA, Ga.
Our Target Market
New, small and midsize business.

Inbound Call Center Services
At ADI Contact Solutions, we offer fully integrated customer relationship management (CRM) solutions to assist your company in growing and maintaining your customer base. Your customer will never know we are extension of your company
Interactive Voice Response (IVR)
Crisis Management
At ADI Contact Solutions we work with business providing uninterrupted customer support specializing in crisis management and incident response.
Outbound Call Center Services
In conjunction with our inbound program, ADI Contact Solutions can assist with any outbound services needs as well.

ADI Contact Solutions can provide an outsource solutions on a local or national platform, with our friendly staff and superior service ADI can provide service for start-up, small- mid-size business, schools, non-profit organization and churches with an solutions.

ADI Auto-Dialer is the ideal solution for high-speed, low-cost, mass delivery of messages that require little or no agent assistance. With the ease of the web-based interface, you can:
Improve customer satisfaction and loyalty
Improve agent efficiency Lower cost per customer interaction
Lower infrastructure costs


Benefit of Outsourcing
Reduce Operational Cost
If your agents are currently making manual calls , you're losing valuable time and money as they repeatedly call answering machines, rarely connecting with a live person.
Utilizing our solutions you eliminate answer machine and only speak with live customer.

Increased Customer Satisfaction
With an easy-to-use graphical user interface to design call routing scripts, you can improve your callers' experience by ensuring that calls go to the right agent at the right time, with all of the necessary info to effectively resolve the call.

Primary Multicultural Group

 African/Black Descent

Business Age

 10 years or older

Primary

Business Category

Business Services

Secondary  Business Category

 Business Services

Address

Holiday Lane Suite B

City/State

Atanta   GA

Country

United States

Zip

 30349

Contact

Rick Brown

Title/Role

President

Web Site URL

www.adicontact.com

Email

CLICK HERE

Phone

800 403 8521

Fax

 

_____________________________________________________________________

 
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CLICK HERE to inform us about any ads, listings or content which appear to be inappropriate, fraudulent or misleading, or inconsistent with our theme and focus.
 
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