Bridging service gaps, ensuring ROI on technology initiatives and moving up the value chain
Shared Services & Business Outsourcing Week India taking place on the 3-4 December 2013, Gurgaon India will give you an in-depth analysis of the opportunities and challenges in the Indian Outsourcing industry.
In addition, the event will discuss strategies for shared services centers and BPO’s to move up the value chain, domestic outsourcing for Indian companies and infrastructure and talent sourcing while setting up services center in tier 2 Indian cities.
Key Benefits of attending Shared Services & Business Outsourcing Week India
1. Learn from over 35 industry experts, with case studies, panel discussions, live debates and over 200 participants from across India during the shared services week India 2. Get in-depth knowledge with our post conference workshops that will help you deliver value beyond your internal and external stakeholders 3. Site visit: Get a hand’s on practical experience of running a shared services centre in India to overcome day to day challenges 4. Shared Services Awards: Get to know the best of the best in the Indian outsourcing Industry with Shared Services and Business outsourcing Awards for 5 different categories 5. I6 - will showcase cutting edge technology available giving you the opportunity to ask vendors your questions directly
Key Topics: - Addressing market issues that you want to hear about
- Understanding how innovation rather than just cost arbitrage is helping India maintain its competitive edge - New trends and opportunities: including domestic outsourcing to tier 2 cities for Indian and international companies - Strategies for business transformation, continuity and operational excellence for IT, Finance and HR Shared Services - Addressing challenges at different growth stages for shared services centers right from setting up operations, to expanding business functions and moving up the value chain to build future shared services. - Building next generation service centers – Cloud, Data, CRM, Social Media to deliver customer value - Talent management & Leadership development: Sourcing the right talent, and communicate career development opportunities and building leadership within a shared services center
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