TOPIC: “Creating Client Experiences: Six Steps To Client Retention!”
SPEAKER: Daryll Griffin, President, Accolades, Inc.
SEMINAR DESCRIPTION:
The difference between a good company and a great company rests with the quality of the service your clients receive. You may have a great sales force generating new business everyday, but if your business lacks quality customer service that is memorable customer service, then your ability to retain profitable clients will be nil. Let’s face it, business today is tough and in this climate you must stay ahead of your competitors by having a competitive edge. Taking care of your clients will always give you the competitive advantage. In this seminar, quality is not a buzzword, but a “biz word” as in how you must conduct business. Come and hear 6 proven steps to success and see how the quality of your deliverables provides a return on investment and impacts your bottom line. Remember this . . . “Longevity in business is not in winning customers, but in keeping them”.
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