Hamilton College
Clinton, NY, USA
Network and Systems Administrator
Hamilton College: Hamilton College Non-Faculty
Location
Clinton, NY
Open Date
Jan 22, 2024
Description
Hamilton College is recruiting for a Network & Systems Administrator to join our team of dedicated, experienced professionals. The Network Services team, under the division of Library and Information Technology Services, is responsible for the entirety of our campus network and data center infrastructure as well as central systems, which includes: wired and wireless network, our on-premise and cloud storage and compute environments, communication and enterprise collaboration systems, high-performance computing and associated infrastructure in support of these critical technologies. This dynamic and exciting role will provide exceptional service to our campus community, ensure operational excellence of our infrastructure, and in collaboration with a diverse group of others, contribute to the design and engineering of stable, secure, and scalable technology solutions.
A successful candidate should have three or more of the following:
• experience at a higher-education institution • demonstrable experience providing excellent customer service • experience with the infrastructure and applications supported by the team (see job description below for details), or a proven ability to gain expertise in related technologies. • competency, or a track-record of developing skills, in technologies referenced in a proven ability to develop deep expertise in specific technologies An equivalent combination of education and experience will be considered.
The Network & Systems Administrator works as a member of the Network Services team to ensure a stable, scalable and secure infrastructure for campus, which encompass:
• Campus Network: internet service, edge routing and security, core backbone & distribution, access layer switching, indoor/outdoor Wi-Fi service, underground distribution and structured cabling. • Data Center: virtual infrastructure for compute, storage & networking including associated management tools; applications, systems appliances and cloud services for backup, replication, orchestration and disaster recovery. • Servers: modern versions of both Microsoft Windows Server and Enterprise Linux, running in virtual, physical and appliance formats, including key technologies of each. • Enterprise collaboration & productivity applications for email, calendaring, chat, storage and document collaboration. • Communications: phone service, phone system, voicemail and associated support infrastructure. • Authentication Services: enterprise directories for authentication, authorization, auditing, single sign-on, and multi-factor authentication. • Cloud Services: compute, storage, enterprise services and remote connectivity to offsite providers. High-Performance Computing: specialized hardware, software and workflows for support of academic research computing needs. • Core network services: DNS, DHCP, IPAM, centralized logging, management systems and monitoring & alerting systems. • End-User Services: file servers, application virtualization & delivery.
Job Duties:
• Monitor and support all aspects of infrastructure operations. • Troubleshoot, resolve and document issues and faults with infrastructure systems and services supported by the team. • Install, manage, and upgrade server hardware and operating systems, software updates/upgrades and applications in a virtual and physical server environment. • Install, configure and manage various types of network equipment, including routers, firewalls, switches, wireless controllers and access points. • Administer applications and systems in support of core infrastructure • Develop and update internal and external documentation for the support and use of systems and services. • Share scheduled on-call responsibilities with other members of the team, including routine service requests, incidents and emergency (after-hours) response to critical issues impacting availability and security of key infrastructure. • Research, identify, evaluate and recommend new products and services to enhance, improve or optimize infrastructure operations. • Work with other members of the team and outside vendors/contractors to help plan, design and implement complex systems and solutions in support of the services we provide to campus. • Work closely with members of the team and our Director of Information Security and Privacy to ensure the integrity and security of all infrastructure and services. • Work collaboratively with members of other LITS teams and partners in other divisions across campus • Actively seek opportunities to remain up-to-date with trends and developments in infrastructure technologies. • Provide outstanding customer service in support of network and data center infrastructure to members of LITS, faculty, staff and students. • Support LITS in creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic excellence. • Assumes other duties as required or assigned. This is a full-time, exempt position with a salary range of $75,000 - $90,000.
Qualifications
A Bachelor’s degree in computer science, telecommunications, engineering, or information technology. In the absence of a Bachelor’s degree, a minimum of two years’ experience in a similar environment is required. Experience and ability to positively and inclusively interact with diverse student populations and campus groups.
Previous experience in a complex networking/systems environment is preferred.
Application Instructions
Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the positions are filled.
Apply at https://apptrkr.com/5148797
Full Time
Network and Systems Administrator
Hamilton College: Hamilton College Non-Faculty
Location
Clinton, NY
Open Date
Jan 22, 2024
Description
Hamilton College is recruiting for a Network & Systems Administrator to join our team of dedicated, experienced professionals. The Network Services team, under the division of Library and Information Technology Services, is responsible for the entirety of our campus network and data center infrastructure as well as central systems, which includes: wired and wireless network, our on-premise and cloud storage and compute environments, communication and enterprise collaboration systems, high-performance computing and associated infrastructure in support of these critical technologies. This dynamic and exciting role will provide exceptional service to our campus community, ensure operational excellence of our infrastructure, and in collaboration with a diverse group of others, contribute to the design and engineering of stable, secure, and scalable technology solutions.
A successful candidate should have three or more of the following:
• experience at a higher-education institution • demonstrable experience providing excellent customer service • experience with the infrastructure and applications supported by the team (see job description below for details), or a proven ability to gain expertise in related technologies. • competency, or a track-record of developing skills, in technologies referenced in a proven ability to develop deep expertise in specific technologies An equivalent combination of education and experience will be considered.
The Network & Systems Administrator works as a member of the Network Services team to ensure a stable, scalable and secure infrastructure for campus, which encompass:
• Campus Network: internet service, edge routing and security, core backbone & distribution, access layer switching, indoor/outdoor Wi-Fi service, underground distribution and structured cabling. • Data Center: virtual infrastructure for compute, storage & networking including associated management tools; applications, systems appliances and cloud services for backup, replication, orchestration and disaster recovery. • Servers: modern versions of both Microsoft Windows Server and Enterprise Linux, running in virtual, physical and appliance formats, including key technologies of each. • Enterprise collaboration & productivity applications for email, calendaring, chat, storage and document collaboration. • Communications: phone service, phone system, voicemail and associated support infrastructure. • Authentication Services: enterprise directories for authentication, authorization, auditing, single sign-on, and multi-factor authentication. • Cloud Services: compute, storage, enterprise services and remote connectivity to offsite providers. High-Performance Computing: specialized hardware, software and workflows for support of academic research computing needs. • Core network services: DNS, DHCP, IPAM, centralized logging, management systems and monitoring & alerting systems. • End-User Services: file servers, application virtualization & delivery.
Job Duties:
• Monitor and support all aspects of infrastructure operations. • Troubleshoot, resolve and document issues and faults with infrastructure systems and services supported by the team. • Install, manage, and upgrade server hardware and operating systems, software updates/upgrades and applications in a virtual and physical server environment. • Install, configure and manage various types of network equipment, including routers, firewalls, switches, wireless controllers and access points. • Administer applications and systems in support of core infrastructure • Develop and update internal and external documentation for the support and use of systems and services. • Share scheduled on-call responsibilities with other members of the team, including routine service requests, incidents and emergency (after-hours) response to critical issues impacting availability and security of key infrastructure. • Research, identify, evaluate and recommend new products and services to enhance, improve or optimize infrastructure operations. • Work with other members of the team and outside vendors/contractors to help plan, design and implement complex systems and solutions in support of the services we provide to campus. • Work closely with members of the team and our Director of Information Security and Privacy to ensure the integrity and security of all infrastructure and services. • Work collaboratively with members of other LITS teams and partners in other divisions across campus • Actively seek opportunities to remain up-to-date with trends and developments in infrastructure technologies. • Provide outstanding customer service in support of network and data center infrastructure to members of LITS, faculty, staff and students. • Support LITS in creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic excellence. • Assumes other duties as required or assigned. This is a full-time, exempt position with a salary range of $75,000 - $90,000.
Qualifications
A Bachelor’s degree in computer science, telecommunications, engineering, or information technology. In the absence of a Bachelor’s degree, a minimum of two years’ experience in a similar environment is required. Experience and ability to positively and inclusively interact with diverse student populations and campus groups.
Previous experience in a complex networking/systems environment is preferred.
Application Instructions
Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the positions are filled.
Apply at https://apptrkr.com/5148797
NEIWPCC
Lowell, MA, USA
NEIWPCC is seeking a collaborative, thoughtful, and dedicated Attorney to join our established interstate water organization. This position would provide legal expertise on policy matters of significant importance, as well as independent advice and recommendations on a wide range of topics. Duties include:
Coordinating legal activities in collaboration with NEIWPCC’s leadership team and state partners.
Supervising the activities of our dedicated contracts management staff, reviewing draft contracts, and assisting staff with contract negotiations.
Oversee the activities of our wastewater infrastructure program and anticipated East of Hudson program by supervising staff located in partner offices, reviewing bid documents and related construction contracts, and managing budgetary processes.
Preferred Qualifications
The successful candidate will have a passion and interest in preserving and advancing water quality, and:
A Juris Doctorate degree from an accredited law school, and admission to the Massachusetts Bar and be in good standing. Admission to the New York Bar is a plus. Consideration will be given to candidates able to pass the Massachusetts Bar and be in good standing within 6-months of hire.
5 years of full-time or equivalent part-time, professional experience in the practice of environmental law, construction law, and/or contracts law. Exceptional candidates with less experience and a dedication to learn are encouraged to apply.
Supervisory, leadership, budget preparation, grant writing, and contract management experience.
What We Offer
The anticipated annual salary range for this position is $75,000 to $90,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
Position Logistics
This full-time position will work 7.5 hours per day and is based out of NEIWPCC’s Lowell, MA headquarters office. A part-time schedule may be considered. Duties will be performed largely in an office setting, but with a need for regional and national travel, for which a valid driver’s license and private means of transportation is required. After six months of employment, this position may be eligible for a partial telework schedule for office-based duties. COVID-19 vaccination required.
To Apply
Submit cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by April 28, 2024. Please reference #24-Lowell-006 in the email subject line. Applications will be reviewed on a rolling basis, accepting applications until the position is filled. A full position description and benefits listing may be viewed at: https://neiwpcc.org/about-us/careers .
Who We Are
NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise.
NEIWPCC’s Diversity Commitment
NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Full Time
NEIWPCC is seeking a collaborative, thoughtful, and dedicated Attorney to join our established interstate water organization. This position would provide legal expertise on policy matters of significant importance, as well as independent advice and recommendations on a wide range of topics. Duties include:
Coordinating legal activities in collaboration with NEIWPCC’s leadership team and state partners.
Supervising the activities of our dedicated contracts management staff, reviewing draft contracts, and assisting staff with contract negotiations.
Oversee the activities of our wastewater infrastructure program and anticipated East of Hudson program by supervising staff located in partner offices, reviewing bid documents and related construction contracts, and managing budgetary processes.
Preferred Qualifications
The successful candidate will have a passion and interest in preserving and advancing water quality, and:
A Juris Doctorate degree from an accredited law school, and admission to the Massachusetts Bar and be in good standing. Admission to the New York Bar is a plus. Consideration will be given to candidates able to pass the Massachusetts Bar and be in good standing within 6-months of hire.
5 years of full-time or equivalent part-time, professional experience in the practice of environmental law, construction law, and/or contracts law. Exceptional candidates with less experience and a dedication to learn are encouraged to apply.
Supervisory, leadership, budget preparation, grant writing, and contract management experience.
What We Offer
The anticipated annual salary range for this position is $75,000 to $90,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
Position Logistics
This full-time position will work 7.5 hours per day and is based out of NEIWPCC’s Lowell, MA headquarters office. A part-time schedule may be considered. Duties will be performed largely in an office setting, but with a need for regional and national travel, for which a valid driver’s license and private means of transportation is required. After six months of employment, this position may be eligible for a partial telework schedule for office-based duties. COVID-19 vaccination required.
To Apply
Submit cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by April 28, 2024. Please reference #24-Lowell-006 in the email subject line. Applications will be reviewed on a rolling basis, accepting applications until the position is filled. A full position description and benefits listing may be viewed at: https://neiwpcc.org/about-us/careers .
Who We Are
NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise.
NEIWPCC’s Diversity Commitment
NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Clackamas County
Oregon City, OR, United States
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Full Time
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Clackamas County
Oregon City, OR, United States
Senior Community Relations Specialist Job ID: 107076 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $87,447.48 - $110,710.34 Hourly Pay Range: $42.042059 - $53.226127 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Department of Public and Government Affairs has a dynamic opportunity for an experienced communications professional to join our team and lead communication planning and execution for county departments as a Senior Community Relations Specialist. This position will be responsible for creating and leading the implementation of the county's departments' strategic communication plans using video, graphic design, web and other software publishing platforms. This position leads communication strategy, manages media relationships, works with partner organizations and others all in an effort to have effective two-way communication with the residents of Clackamas County so they can keep updated and make informed decisions regarding local government. The incumbent will also assist in developing effective communications strategies and programs to enhance the understanding and awareness of county programs. This role will educate and engage the public, communicate effectively with internal and external audiences on department issues and opportunities, and coordinate public outreach services. The mission of PGA is to provide public engagement, intergovernmental and legislative relations, and consultation and communication services to the public, the Board of County Commissioners and all departments so they can build connections and trust between people and their government. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of experience in communications, public relations and in-program coordination in a mid-size or large public, private, or non-profit organization Experience creating and implementing communications plans and ability to integrate multiple communication tools Experience in development and/or implementation of public involvement and outreach strategies Ability to juggle multiple responsibilities in a fast-paced environment Ability to work both independently and within a team structure Exemplary written and oral communication Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience with engaging the public/public involvement programs Experience in development and/or implementation and integration of digital communications strategies Experience implementing public communication, outreach and education plans and programs Experience conducting outreach on behalf of a government agency or entity Experience coordinating and conducting public relations and outreach activities Experience communicating sensitive and/or complex information to community groups and organizations Experience in equity, diversity & inclusion best practices Bilingual English/Spanish proficiency (bilingual skills to be validated/tested at time of interview and/or selection) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties for may include but are not limited to the following: Serve as a PGA liaison to several departments to meet their communication needs. Analyze, develop, and present innovative approaches to developing communication strategies to reach and engage the public to increase awareness. Working closely with departments and subject matter experts, develop and execute multi-channel communication plans. Develop and implement strategic planning and evaluation of communication and marketing activities. Provide editorial and writing support. Write, edit and collaborate with graphic artists, web and video producers to develop and disseminate a range of materials. Review, coordinate, oversee and respond to public information requests; coordinate interviews and appearances of elected officials, county management and staff. Draft, write, edit and direct the preparation of public presentations, discussion notes, position statements and speeches for elected officials and county management. Manage and maintain designated web pages working closely with departments and the county's web team. Develop and manage a social media presence for assigned priorities. Contribute to the development of marketing and public involvement concepts for effective representation of county projects. Act as a back-up to the county's public information officer, when required. Provide lead direction to staff on work activities; prioritize and coordinate work assignment; review work for accuracy and content; evaluate projects, activities and processes. REQUIRED KNOWLEDGE AND SKILLS Thorough Knowledge of: Principles, methods and practices applied in design and implementation of public information, public affairs, community outreach, public involvement and participation and promotion and marketing programs; principles, methods and practices in design and implementation of public involvement programs, collaborative processes and consensus building; principles and practices of public administration, including public policy decision making processes; principles and techniques of public relations; principles, practices and methods of web-based design and development and applicable programming languages, scripts and protocols; best practices of web design technology, such as navigation principles, breadcrumbs, progress trackers, search engine optimization and site use statistics; functions of county organizations and departments; legislative processes; audience market analysis sufficient to identify user needs and interests; media practices and procedures; training concepts; public and extemporaneous speaking; methods and techniques of writing for a variety of purposes and for diverse audiences; principles and practices of business communication; correct English usage, including spelling, grammar and punctuation; technical issues related to language translation in publications; research techniques including internet and database resources; project, contract and print budget management techniques and procedures; current trends and methods in public information and public involvement; multimedia and print media production and presentation; website development methods and techniques, including basic html programming; web-formatting options for special audiences; media markets and sources of community resource information; public notification and record keeping requirements and regulations. Skill to: Anticipate issues of strategic importance and effectively communicate the department's interests with the BCC and PGA; clearly and persuasively speak extemporaneously on sensitive and controversial issues; compose statements, news releases, and position statements; train staff to effectively communicate and respond to public citizen queries and interface with other government agencies; build and maintain an effective department public information and citizen relations program; establish and maintain effective working relationships; keep abreast of all department projects, issues, and opportunities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Public & Government Affairs (PGA) is to promote communication, cooperation and strong connections between County government and its citizens, the business community and other government agencies to provide information to respond to key issues and increase awareness of opportunities and resources. Learn more about the Clackamas County PGA Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107076&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8b89347bdc6aa14785e56f321f2e9666
Full Time
Senior Community Relations Specialist Job ID: 107076 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $87,447.48 - $110,710.34 Hourly Pay Range: $42.042059 - $53.226127 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Department of Public and Government Affairs has a dynamic opportunity for an experienced communications professional to join our team and lead communication planning and execution for county departments as a Senior Community Relations Specialist. This position will be responsible for creating and leading the implementation of the county's departments' strategic communication plans using video, graphic design, web and other software publishing platforms. This position leads communication strategy, manages media relationships, works with partner organizations and others all in an effort to have effective two-way communication with the residents of Clackamas County so they can keep updated and make informed decisions regarding local government. The incumbent will also assist in developing effective communications strategies and programs to enhance the understanding and awareness of county programs. This role will educate and engage the public, communicate effectively with internal and external audiences on department issues and opportunities, and coordinate public outreach services. The mission of PGA is to provide public engagement, intergovernmental and legislative relations, and consultation and communication services to the public, the Board of County Commissioners and all departments so they can build connections and trust between people and their government. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of experience in communications, public relations and in-program coordination in a mid-size or large public, private, or non-profit organization Experience creating and implementing communications plans and ability to integrate multiple communication tools Experience in development and/or implementation of public involvement and outreach strategies Ability to juggle multiple responsibilities in a fast-paced environment Ability to work both independently and within a team structure Exemplary written and oral communication Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience with engaging the public/public involvement programs Experience in development and/or implementation and integration of digital communications strategies Experience implementing public communication, outreach and education plans and programs Experience conducting outreach on behalf of a government agency or entity Experience coordinating and conducting public relations and outreach activities Experience communicating sensitive and/or complex information to community groups and organizations Experience in equity, diversity & inclusion best practices Bilingual English/Spanish proficiency (bilingual skills to be validated/tested at time of interview and/or selection) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties for may include but are not limited to the following: Serve as a PGA liaison to several departments to meet their communication needs. Analyze, develop, and present innovative approaches to developing communication strategies to reach and engage the public to increase awareness. Working closely with departments and subject matter experts, develop and execute multi-channel communication plans. Develop and implement strategic planning and evaluation of communication and marketing activities. Provide editorial and writing support. Write, edit and collaborate with graphic artists, web and video producers to develop and disseminate a range of materials. Review, coordinate, oversee and respond to public information requests; coordinate interviews and appearances of elected officials, county management and staff. Draft, write, edit and direct the preparation of public presentations, discussion notes, position statements and speeches for elected officials and county management. Manage and maintain designated web pages working closely with departments and the county's web team. Develop and manage a social media presence for assigned priorities. Contribute to the development of marketing and public involvement concepts for effective representation of county projects. Act as a back-up to the county's public information officer, when required. Provide lead direction to staff on work activities; prioritize and coordinate work assignment; review work for accuracy and content; evaluate projects, activities and processes. REQUIRED KNOWLEDGE AND SKILLS Thorough Knowledge of: Principles, methods and practices applied in design and implementation of public information, public affairs, community outreach, public involvement and participation and promotion and marketing programs; principles, methods and practices in design and implementation of public involvement programs, collaborative processes and consensus building; principles and practices of public administration, including public policy decision making processes; principles and techniques of public relations; principles, practices and methods of web-based design and development and applicable programming languages, scripts and protocols; best practices of web design technology, such as navigation principles, breadcrumbs, progress trackers, search engine optimization and site use statistics; functions of county organizations and departments; legislative processes; audience market analysis sufficient to identify user needs and interests; media practices and procedures; training concepts; public and extemporaneous speaking; methods and techniques of writing for a variety of purposes and for diverse audiences; principles and practices of business communication; correct English usage, including spelling, grammar and punctuation; technical issues related to language translation in publications; research techniques including internet and database resources; project, contract and print budget management techniques and procedures; current trends and methods in public information and public involvement; multimedia and print media production and presentation; website development methods and techniques, including basic html programming; web-formatting options for special audiences; media markets and sources of community resource information; public notification and record keeping requirements and regulations. Skill to: Anticipate issues of strategic importance and effectively communicate the department's interests with the BCC and PGA; clearly and persuasively speak extemporaneously on sensitive and controversial issues; compose statements, news releases, and position statements; train staff to effectively communicate and respond to public citizen queries and interface with other government agencies; build and maintain an effective department public information and citizen relations program; establish and maintain effective working relationships; keep abreast of all department projects, issues, and opportunities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Public & Government Affairs (PGA) is to promote communication, cooperation and strong connections between County government and its citizens, the business community and other government agencies to provide information to respond to key issues and increase awareness of opportunities and resources. Learn more about the Clackamas County PGA Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107076&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8b89347bdc6aa14785e56f321f2e9666