United Way of Central Indiana
Indianapolis, IN, USA
Manager of Organizational Development (multiple positions)
Sector Support Team
Impact Division
We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life .
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The manager of organizational development focuses on a portfolio of work that supports organizational development opportunities for the human service sector, including facilitating trainings, managing grants, convening stakeholders to share learnings, offering technical assistancedirectly and/or brokering such services from other professionals.
Position Duties & Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
With the support and direction of the Organizational Development Director in the Impact Division, the Manager of Organizational Development will manage and implement a variety of projects that support community-based organization partners within the human service sector. Specific duties include:
Manage program development, implementation and evaluation of UWCI organizational development activities that provide training, technical assistance and other supports for UWCI partners, including but not limited to the Nonprofit Learning Center.
Convene community-based partners to share learnings and collaborate across the sector to solve community challenges, including but not limited to Agency Executive Council and Sector Check-In Calls.
Coordinate the Liaison Program between internal staff and community partners to strengthen relationships with UWCI partner organizations. Convene internal staff to share learnings and ensure consistent engagement experiences across the team.
Administer the Technology Fund, Capacity Fund, and Contingency Fund. Manage overall operations, applications, and decision-making process. Document and track approved grants, monitor status of projects, regularly review impact and suggest improvements, and share out stories of success.
Work with external consultants and contractors to implement related projects, including but not limited to Human Services Professional Renewal Program and Executive Volunteer Services.
Model our values through proactive leadership that is visible in daily behaviors.
Perform special assignments and other work, on an as-needed basis.
This role requires local travel up to 50% of the time.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability and the ability to multi-task and be open-minded in a fast-paced environment.
Excellent partnership building skills forming and maintaining external relationships is required. Ability to manage multifaceted projects across multiple environments is required. Must possess effective organizational and interpersonal skills, the ability to work independently, and an attitude toward achieving outcomes. Initiative, attention to detail, and a sense of urgency are essential.
Reads and interprets documents such as operating instructions and procedure manuals. Routinely writes detailed reports and correspondence and responds to questions. Routinely speaks effectively before groups of customers, clients, and managers and/or employees of UWCI and external partner organizations.
Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Makes decisions on how to carry out specific day-to-day tasks. Typically consults with supervisor on anything out of the ordinary.
Education and/or Experience
Bachelor's degree preferred*
Minimum of five years of relatable experience in the education, nonprofit or public sector preferred*
Project and/or program management experience with a demonstrated ability to develop, implement and execute to achieve intended results, by following through on commitments, prioritizing work, and managing time and resources well required
Must possess a high level of computer proficiency and knowledge of various computer software, with skills in Microsoft Excel, Outlook, Word, and PowerPoint
Must possess excellent interpersonal, writing, and oral communication skills, as well as a sense of humor, diplomacy and discretion, critical thinking, and judgment
Experience working within and across a broad range of human service providers including interfacing with community-based organizations, government institutions, and/or system stakeholders preferred
Experience with large-scale (e.g., community-wide) program and/or project management across a broad range of stakeholders highly preferred
Ability to and/or experience in facilitating convenings, workshops, focus groups, etc.
Knowledge of the Central Indiana region is highly preferred.
*Work experience may substitute for education requirements on a case-by-case basis.
Position Leader: Organizational Development Director
Position Leads: n/a
FLSA Status: Exempt, Salaried, Full-time
Salary Range : Low to Mid 60's
Benefits: Complete Benefits Package Available
Reviewed: June 2023
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment.
Full Time
Manager of Organizational Development (multiple positions)
Sector Support Team
Impact Division
We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life .
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The manager of organizational development focuses on a portfolio of work that supports organizational development opportunities for the human service sector, including facilitating trainings, managing grants, convening stakeholders to share learnings, offering technical assistancedirectly and/or brokering such services from other professionals.
Position Duties & Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
With the support and direction of the Organizational Development Director in the Impact Division, the Manager of Organizational Development will manage and implement a variety of projects that support community-based organization partners within the human service sector. Specific duties include:
Manage program development, implementation and evaluation of UWCI organizational development activities that provide training, technical assistance and other supports for UWCI partners, including but not limited to the Nonprofit Learning Center.
Convene community-based partners to share learnings and collaborate across the sector to solve community challenges, including but not limited to Agency Executive Council and Sector Check-In Calls.
Coordinate the Liaison Program between internal staff and community partners to strengthen relationships with UWCI partner organizations. Convene internal staff to share learnings and ensure consistent engagement experiences across the team.
Administer the Technology Fund, Capacity Fund, and Contingency Fund. Manage overall operations, applications, and decision-making process. Document and track approved grants, monitor status of projects, regularly review impact and suggest improvements, and share out stories of success.
Work with external consultants and contractors to implement related projects, including but not limited to Human Services Professional Renewal Program and Executive Volunteer Services.
Model our values through proactive leadership that is visible in daily behaviors.
Perform special assignments and other work, on an as-needed basis.
This role requires local travel up to 50% of the time.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability and the ability to multi-task and be open-minded in a fast-paced environment.
Excellent partnership building skills forming and maintaining external relationships is required. Ability to manage multifaceted projects across multiple environments is required. Must possess effective organizational and interpersonal skills, the ability to work independently, and an attitude toward achieving outcomes. Initiative, attention to detail, and a sense of urgency are essential.
Reads and interprets documents such as operating instructions and procedure manuals. Routinely writes detailed reports and correspondence and responds to questions. Routinely speaks effectively before groups of customers, clients, and managers and/or employees of UWCI and external partner organizations.
Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Makes decisions on how to carry out specific day-to-day tasks. Typically consults with supervisor on anything out of the ordinary.
Education and/or Experience
Bachelor's degree preferred*
Minimum of five years of relatable experience in the education, nonprofit or public sector preferred*
Project and/or program management experience with a demonstrated ability to develop, implement and execute to achieve intended results, by following through on commitments, prioritizing work, and managing time and resources well required
Must possess a high level of computer proficiency and knowledge of various computer software, with skills in Microsoft Excel, Outlook, Word, and PowerPoint
Must possess excellent interpersonal, writing, and oral communication skills, as well as a sense of humor, diplomacy and discretion, critical thinking, and judgment
Experience working within and across a broad range of human service providers including interfacing with community-based organizations, government institutions, and/or system stakeholders preferred
Experience with large-scale (e.g., community-wide) program and/or project management across a broad range of stakeholders highly preferred
Ability to and/or experience in facilitating convenings, workshops, focus groups, etc.
Knowledge of the Central Indiana region is highly preferred.
*Work experience may substitute for education requirements on a case-by-case basis.
Position Leader: Organizational Development Director
Position Leads: n/a
FLSA Status: Exempt, Salaried, Full-time
Salary Range : Low to Mid 60's
Benefits: Complete Benefits Package Available
Reviewed: June 2023
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment.
Clackamas County
Oregon City, OR, United States
Classification & Compensation Analyst (Human Resources) Job ID: 107111 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The next application review will be Monday, August 21, 2023 . We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Classification and Compensation Team, our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the Classification and Compensation Team at Clackamas County. To register for the information session, please click on the below link: Classification and Compensation Anaylist Info Session - Wednesday, August 2, 2023 from 12:00pm - 12:30pm (PST) PAY AND BENEFITS Annual Pay Range: $77,347.18 - $104,419.12 Hourly Pay Range: $37.186144 - $50.201498 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month New Benefit - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Are you interested in a career with meaning, growth, and development while making an impactful difference? Are you an experienced human resource professional with a strong background in classification and compensation? If you answered yes, Clackamas County has a great opportunity for you! The Department of Human Resources at Clackamas County is seeking a Classification and Compensation Analyst to join their experienced Class/Comp team. ( Human Resources Analyst )! In this position, you will perform professional classification and compensation duties, including conducting job analyses, salary studies, analyzing internal pay equity, establishing new classification/job descriptions, and reviewing classification and compensations issues with employees and management. Writing is a critical function of the Classification and Compensation Analyst, as such you will be responsible for drafting analysis findings, creating recommendations and other classification and compensation documentations. The Classification & Compensation program within Human Resources oversees, develops and maintains the County's compensation and classification systems, and provides position and organizational consultation services to County Departments and Agencies so they can structure their organizations in a way that places the right person in the right classification at the appropriate pay in order to achieve their operational and strategic results. As a Classification and Compensation Analyst you will provide advice, information, and recommendations to management, elected officials and employees related to classification and compensation matters. You will serve as a business partner to assigned departments, providing guidance and strategic advice as a subject matter expert within classification and compensation. You may be the ideal candidate if you possess the following competencies/attributes: Knowledge of compensation theory and techniques. Knowledge of state and federal laws that govern pay (i.e. FLSA, DOL, OEPA). Ability to think analytically Strong research and data gathering skills Strong Microsoft Office skills including Word and Excel Ability to work in a fast-paced environment Ability to work in a readily changing environment Ability to establish and maintain effective relationships at all levels of the organization Critical thinking and problem solving Willingness to want to help make changes and improve business processes Strong analytical skills Strong organizational skills with the ability to quickly shift focus and adapt to changing priorities Strong verbal and written communication skills Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of classification and compensation experience that would likely provide the required knowledge and skills to perform the responsibilities of this position. Two (2) years of this experience must be in: Conducting job analyses and drafting written analysis and recommendations Developing, writing and/or revising job and classification descriptions Conducting salary studies and recommending salary grade placements Experience using an enterprise based HRIS system, such as Oracle PeopleSoft Experience communicating technical information, both verbally and written to a wide range of audiences with various levels of knowledge or understanding of the subject. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a union environment Experience working in the public sector Active Human resource certification (PHR, SPHR, SHRM-CP, SHRM-SCP, etc.) Classification & Compensation Professional Certificate (CCP) Understanding of Oregon Equal Pay Act (OEPA) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Conducts job analysis of new or modified positions via the Position Classification Questionnaire (PCQ) process; participates in studies to review positions within large employee groups; conducts analysis of individual positions to determine appropriate classification allocation; conducts interviews with employees and management; prepares written report on findings and recommendations. Communicates results of position reviews to management and employees, both verbally and in writing; responds to management, union, or employee classification questions; evaluates employee classification appeals for appropriate action; organizes and participates in the formal appeal hearing process. Educates and advises management on County classification and compensation policies, procedures, strategies and services. Participates in the maintenance of the County's classification and compensation plans; reviews position descriptions and revises or drafts classification specifications; conducts salary surveys; analyzes classifications and salary data to determine market comparables; reviews market and internal equity relationships to recommend salary grade placement or adjustments; drafts official staff reports. Utilizes job analysis techniques to determine applicable directly relevant experience in order to complete Salary Placement Assessments for new hires, re-hires, promotions, etc. Communicates starting salary offers to hiring managers and answers questions/concerns. Researches and responds to requests for salary and classification information form other agencies and jurisdictions; participates in formal or informal salary surveys. Coordinates and completes special studies, audits or ad hoc classification and compensations projects. Participates on/supports management bargaining team in labor contract negotiating sessions; provides information regarding classification and compensation related issues; identifies and researches significant or controversial issues; researches, analyzes and reports costs of contract proposals. Utilizes the County's HRIS and query tool to select employment information for a variety of HR projects; prepares and reviews payroll, benefits, and personnel documents for compliance with human resources polices, uses HRIS in conjunction with other computer tools to provide analysis, costing and employee statistics, reports and documents; may provide business analyst support for system upgrades. REQUIRED KNOWLEDGE AND SKILLS Please view the Human Resources Analyst classification to review the required knowledge and skills. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applicants All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107111&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-04216e02e7fe6042a79ff95901ce5148
Full Time
Classification & Compensation Analyst (Human Resources) Job ID: 107111 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The next application review will be Monday, August 21, 2023 . We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Classification and Compensation Team, our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the Classification and Compensation Team at Clackamas County. To register for the information session, please click on the below link: Classification and Compensation Anaylist Info Session - Wednesday, August 2, 2023 from 12:00pm - 12:30pm (PST) PAY AND BENEFITS Annual Pay Range: $77,347.18 - $104,419.12 Hourly Pay Range: $37.186144 - $50.201498 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month New Benefit - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Are you interested in a career with meaning, growth, and development while making an impactful difference? Are you an experienced human resource professional with a strong background in classification and compensation? If you answered yes, Clackamas County has a great opportunity for you! The Department of Human Resources at Clackamas County is seeking a Classification and Compensation Analyst to join their experienced Class/Comp team. ( Human Resources Analyst )! In this position, you will perform professional classification and compensation duties, including conducting job analyses, salary studies, analyzing internal pay equity, establishing new classification/job descriptions, and reviewing classification and compensations issues with employees and management. Writing is a critical function of the Classification and Compensation Analyst, as such you will be responsible for drafting analysis findings, creating recommendations and other classification and compensation documentations. The Classification & Compensation program within Human Resources oversees, develops and maintains the County's compensation and classification systems, and provides position and organizational consultation services to County Departments and Agencies so they can structure their organizations in a way that places the right person in the right classification at the appropriate pay in order to achieve their operational and strategic results. As a Classification and Compensation Analyst you will provide advice, information, and recommendations to management, elected officials and employees related to classification and compensation matters. You will serve as a business partner to assigned departments, providing guidance and strategic advice as a subject matter expert within classification and compensation. You may be the ideal candidate if you possess the following competencies/attributes: Knowledge of compensation theory and techniques. Knowledge of state and federal laws that govern pay (i.e. FLSA, DOL, OEPA). Ability to think analytically Strong research and data gathering skills Strong Microsoft Office skills including Word and Excel Ability to work in a fast-paced environment Ability to work in a readily changing environment Ability to establish and maintain effective relationships at all levels of the organization Critical thinking and problem solving Willingness to want to help make changes and improve business processes Strong analytical skills Strong organizational skills with the ability to quickly shift focus and adapt to changing priorities Strong verbal and written communication skills Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of classification and compensation experience that would likely provide the required knowledge and skills to perform the responsibilities of this position. Two (2) years of this experience must be in: Conducting job analyses and drafting written analysis and recommendations Developing, writing and/or revising job and classification descriptions Conducting salary studies and recommending salary grade placements Experience using an enterprise based HRIS system, such as Oracle PeopleSoft Experience communicating technical information, both verbally and written to a wide range of audiences with various levels of knowledge or understanding of the subject. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a union environment Experience working in the public sector Active Human resource certification (PHR, SPHR, SHRM-CP, SHRM-SCP, etc.) Classification & Compensation Professional Certificate (CCP) Understanding of Oregon Equal Pay Act (OEPA) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Conducts job analysis of new or modified positions via the Position Classification Questionnaire (PCQ) process; participates in studies to review positions within large employee groups; conducts analysis of individual positions to determine appropriate classification allocation; conducts interviews with employees and management; prepares written report on findings and recommendations. Communicates results of position reviews to management and employees, both verbally and in writing; responds to management, union, or employee classification questions; evaluates employee classification appeals for appropriate action; organizes and participates in the formal appeal hearing process. Educates and advises management on County classification and compensation policies, procedures, strategies and services. Participates in the maintenance of the County's classification and compensation plans; reviews position descriptions and revises or drafts classification specifications; conducts salary surveys; analyzes classifications and salary data to determine market comparables; reviews market and internal equity relationships to recommend salary grade placement or adjustments; drafts official staff reports. Utilizes job analysis techniques to determine applicable directly relevant experience in order to complete Salary Placement Assessments for new hires, re-hires, promotions, etc. Communicates starting salary offers to hiring managers and answers questions/concerns. Researches and responds to requests for salary and classification information form other agencies and jurisdictions; participates in formal or informal salary surveys. Coordinates and completes special studies, audits or ad hoc classification and compensations projects. Participates on/supports management bargaining team in labor contract negotiating sessions; provides information regarding classification and compensation related issues; identifies and researches significant or controversial issues; researches, analyzes and reports costs of contract proposals. Utilizes the County's HRIS and query tool to select employment information for a variety of HR projects; prepares and reviews payroll, benefits, and personnel documents for compliance with human resources polices, uses HRIS in conjunction with other computer tools to provide analysis, costing and employee statistics, reports and documents; may provide business analyst support for system upgrades. REQUIRED KNOWLEDGE AND SKILLS Please view the Human Resources Analyst classification to review the required knowledge and skills. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applicants All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107111&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-04216e02e7fe6042a79ff95901ce5148
Clackamas County
Oregon City, OR, United States
Mental Health Specialist (Bilingual Spanish) Job ID: 107066 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed): Annual Pay Range: $83,420.32 - $105,530.57 Hourly Pay Range: $40.105921 - $50.735849 Mental Health Specialist 1 (unlicensed): Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical & Dental, start the first of the month after date of hire! Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers- Behavioral Health Clinics seeking a motivated, adaptable and bilingual (Spanish/English) licensed, mental health and substance abuse clinician to join the Adult Outpatient Treatment Team at the Oregon City DSB clinic location with a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusions and diversity. Successful applicants will be able to provide culturally competent treatment modalities, have an anti-racist lens, will have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, fostering an open and productive environment, and demonstrating sensitivity to and respect for the diverse populations we serve. Mental Health Specialists provide outpatient treatment to vulnerable individuals, many of whom may have limited resources. Professionals in these positions should thrive in a setting where they will work independently as well as in a team environment. As a Mental Health Specialist, you will provide a variety of advanced level professional treatment and program services to individuals with mental health and substance abuse issues primarily servicing Medicaid, Medicare, and uninsured populations. You will be expected to participate as effective members on a team of professionals who regularly conduct mental health and addictions assessments, treatment plans and services for a wide range of individuals. You will also be expected to participate in and support increased diversity and equity within our team, clinic and county. These positions include management of client crises and coverage of other duties as necessary, which could involve working as a generalist in any of our adult, child and family programs. Clackamas County Health Centers' aim is to work with each individual to help them be as healthy as they can be. We believe engagement and participation in mental health treatment provides positive outcomes in the lives of each person, their chosen family, and the community in which they reside. The therapists providing services to the community are responsible for the highest quality of care and should be diverse in their treatment skills. Candidates with a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion and diversity are encouraged to apply. This is your opportunity to give back to the community! *This position is currently open for a licensed, Mental Health Specialist 2. Clackamas County will consider unlicensed candidates who have a background providing mental health treatment to individuals in a health clinic or relatable environment serving the vulnerable population. Licensure is however required within 4 years of hire for applicants who are unlicensed and they must still meet QMHP criteria (outlined below). Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A ”Qualified Mental Health Professional" (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in a behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting a mental status examination, complete a five axis DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. Licensed Clinical Social Worker (LCSW) - preferred, Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD/PHD). If unlicensed, must have minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role AND must also receive licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD/PHD) within four (4) years of hire. Fluency in Spanish/English (bilingual skills to be validated/tested at time of interview and/or selection) Experience, knowledge and commitment to serving a diverse population and promoting equity, diversity and inclusion Experience working with Evidence Based Treatment Practices Experience working with adults with mental health and substance abuse issue Experience facilitating therapy groups for adults Ability to perform concurrent (collaborative) documentation/charting with clients Must possess and maintain a Basic Life Support (BLS) certificate The ability to complete 60 documented hours of alcohol and drug training, if licensed, or obtain a CADC within 2 years of hire Must successfully pass the credentialing process Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Current Licensure (LCSW preferred) Certification as a Certified Alcohol and Drug Counselor (CADC) I, II, III *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Conducts culturally appropriate and sensitive interviews with consumers and collects critical information necessary to complete comprehensive assessments/ reassessments, for both mental health and substance use disorders that include psychosocial, developmental, financial and physical factors, substance use history, trauma history, diagnosis and mental status; evaluates functional impairments of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements culturally appropriate service plans, determines appropriate treatment, skills training and care service needs, matches consumer needs with potential services and resources. Refers clients to other internal/ external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic case records in accordance with OARs and agency policies and procedures; completes program related assignments as required. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs. Provides individual, group and family therapy and other therapeutic interventions to clients and significant family members or caregivers in accordance with the service plan to meet the treatment needs of the clients. Coordinate and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others to maximize treatment goals; responds to emergencies and negotiations resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Accepted principles and theories of equity, cultural competence, human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday or alternate workweek of Monday through Thursday, Friday's off. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107066&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e5553d4de52bd249b4012aecdae852b3
Full Time
Mental Health Specialist (Bilingual Spanish) Job ID: 107066 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed): Annual Pay Range: $83,420.32 - $105,530.57 Hourly Pay Range: $40.105921 - $50.735849 Mental Health Specialist 1 (unlicensed): Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical & Dental, start the first of the month after date of hire! Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers- Behavioral Health Clinics seeking a motivated, adaptable and bilingual (Spanish/English) licensed, mental health and substance abuse clinician to join the Adult Outpatient Treatment Team at the Oregon City DSB clinic location with a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusions and diversity. Successful applicants will be able to provide culturally competent treatment modalities, have an anti-racist lens, will have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, fostering an open and productive environment, and demonstrating sensitivity to and respect for the diverse populations we serve. Mental Health Specialists provide outpatient treatment to vulnerable individuals, many of whom may have limited resources. Professionals in these positions should thrive in a setting where they will work independently as well as in a team environment. As a Mental Health Specialist, you will provide a variety of advanced level professional treatment and program services to individuals with mental health and substance abuse issues primarily servicing Medicaid, Medicare, and uninsured populations. You will be expected to participate as effective members on a team of professionals who regularly conduct mental health and addictions assessments, treatment plans and services for a wide range of individuals. You will also be expected to participate in and support increased diversity and equity within our team, clinic and county. These positions include management of client crises and coverage of other duties as necessary, which could involve working as a generalist in any of our adult, child and family programs. Clackamas County Health Centers' aim is to work with each individual to help them be as healthy as they can be. We believe engagement and participation in mental health treatment provides positive outcomes in the lives of each person, their chosen family, and the community in which they reside. The therapists providing services to the community are responsible for the highest quality of care and should be diverse in their treatment skills. Candidates with a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion and diversity are encouraged to apply. This is your opportunity to give back to the community! *This position is currently open for a licensed, Mental Health Specialist 2. Clackamas County will consider unlicensed candidates who have a background providing mental health treatment to individuals in a health clinic or relatable environment serving the vulnerable population. Licensure is however required within 4 years of hire for applicants who are unlicensed and they must still meet QMHP criteria (outlined below). Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A ”Qualified Mental Health Professional" (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in a behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting a mental status examination, complete a five axis DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. Licensed Clinical Social Worker (LCSW) - preferred, Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD/PHD). If unlicensed, must have minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role AND must also receive licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD/PHD) within four (4) years of hire. Fluency in Spanish/English (bilingual skills to be validated/tested at time of interview and/or selection) Experience, knowledge and commitment to serving a diverse population and promoting equity, diversity and inclusion Experience working with Evidence Based Treatment Practices Experience working with adults with mental health and substance abuse issue Experience facilitating therapy groups for adults Ability to perform concurrent (collaborative) documentation/charting with clients Must possess and maintain a Basic Life Support (BLS) certificate The ability to complete 60 documented hours of alcohol and drug training, if licensed, or obtain a CADC within 2 years of hire Must successfully pass the credentialing process Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Current Licensure (LCSW preferred) Certification as a Certified Alcohol and Drug Counselor (CADC) I, II, III *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Conducts culturally appropriate and sensitive interviews with consumers and collects critical information necessary to complete comprehensive assessments/ reassessments, for both mental health and substance use disorders that include psychosocial, developmental, financial and physical factors, substance use history, trauma history, diagnosis and mental status; evaluates functional impairments of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements culturally appropriate service plans, determines appropriate treatment, skills training and care service needs, matches consumer needs with potential services and resources. Refers clients to other internal/ external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic case records in accordance with OARs and agency policies and procedures; completes program related assignments as required. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs. Provides individual, group and family therapy and other therapeutic interventions to clients and significant family members or caregivers in accordance with the service plan to meet the treatment needs of the clients. Coordinate and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others to maximize treatment goals; responds to emergencies and negotiations resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Accepted principles and theories of equity, cultural competence, human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday or alternate workweek of Monday through Thursday, Friday's off. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107066&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e5553d4de52bd249b4012aecdae852b3
Clackamas County
Oregon City, OR, United States
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Full Time
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e