Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Graduation from high school or equivalent. Upon submission of application, proof of the following must be provided: 1. Current State of Florida Emergency Medical Technician (EMT) certificate. 2. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. 3. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Upon appointment to position, the following must be completed and maintained as a condition of employment: 1. Certification by the Alachua County Medical Director is required and must be maintained as a condition of employment. 2. Successful completion of a department sponsored certified sixteen hour (EVOC) Emergency Vehicle Operator Course within the first month of employment. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible technical work in the Alachua County Fire Rescue Department operating an ambulance. An employee assigned to this classification is responsible for safely transporting a crew and medical equipment to the patient, assisting in providing immediate care to the critically ill or injured on an emergency and non-emergency basis, and transporting the patient to a medical facility. Work is performed within standard guidelines and an employee is expected to exercise independent judgment, based upon emergency medical training. Work is performed under the supervision of a higher level supervisor and is reviewed through observation of results obtained. This position reports directly to the Emergency Medical Services Lieutenant.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Responds to local and out of county transfers emergency and non-emergency calls. Receives emergency and non-emergency calls from dispatch; drives the Critical Care Peak Load unit to the call and/or hospital using the most expeditious route.Utilizes all required safety measures when performing assigned job duties. Performs pre-hospital emergency medical care and basic life support as directed. Assists with providing emergency medical treatment and triage as necessary. Assists in loading patient and provides transportation of patient to a medical facility. Makes up stretcher and cleans inside of vehicle after each call. Inspects vehicle daily; insures that vehicle is clean, fully equipped and in proper operating condition and in compliance with all state and local laws. Prepares reports as required. Assists in housekeeping and routine office work as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of emergency medical equipment, operation and maintenance. Considerable knowledge of critical care equipment. Considerable knowledge of basic life support emergency medical treatment. Considerable knowledge of defensive driving techniques and methods and ability to execute such methods quickly and efficiently. Considerable knowledge of Alachua County's street systems and geography. Knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to rapidly determine locations by quadrant addressing. Ability to react quickly and efficiently in emergency situations. Ability to follow precise technical instructions in an emergency situation. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent. Upon submission of application, proof of the following must be provided: 1. Current State of Florida Emergency Medical Technician (EMT) certificate. 2. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. 3. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Upon appointment to position, the following must be completed and maintained as a condition of employment: 1. Certification by the Alachua County Medical Director is required and must be maintained as a condition of employment. 2. Successful completion of a department sponsored certified sixteen hour (EVOC) Emergency Vehicle Operator Course within the first month of employment. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible technical work in the Alachua County Fire Rescue Department operating an ambulance. An employee assigned to this classification is responsible for safely transporting a crew and medical equipment to the patient, assisting in providing immediate care to the critically ill or injured on an emergency and non-emergency basis, and transporting the patient to a medical facility. Work is performed within standard guidelines and an employee is expected to exercise independent judgment, based upon emergency medical training. Work is performed under the supervision of a higher level supervisor and is reviewed through observation of results obtained. This position reports directly to the Emergency Medical Services Lieutenant.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Responds to local and out of county transfers emergency and non-emergency calls. Receives emergency and non-emergency calls from dispatch; drives the Critical Care Peak Load unit to the call and/or hospital using the most expeditious route.Utilizes all required safety measures when performing assigned job duties. Performs pre-hospital emergency medical care and basic life support as directed. Assists with providing emergency medical treatment and triage as necessary. Assists in loading patient and provides transportation of patient to a medical facility. Makes up stretcher and cleans inside of vehicle after each call. Inspects vehicle daily; insures that vehicle is clean, fully equipped and in proper operating condition and in compliance with all state and local laws. Prepares reports as required. Assists in housekeeping and routine office work as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of emergency medical equipment, operation and maintenance. Considerable knowledge of critical care equipment. Considerable knowledge of basic life support emergency medical treatment. Considerable knowledge of defensive driving techniques and methods and ability to execute such methods quickly and efficiently. Considerable knowledge of Alachua County's street systems and geography. Knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to rapidly determine locations by quadrant addressing. Ability to react quickly and efficiently in emergency situations. Ability to follow precise technical instructions in an emergency situation. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Completion of the eighth grade; or any equivalent combination of related training and experience. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is semi-skilled work operating a variety of power construction equipment and motorized vehicles for the Alachua County Public Works Department and the Solid Waste Resource and Recovery Department. An employee assigned to this classification is responsible for the safe and efficient operation of various types of light or medium equipment, conducting routine preventative maintenance on the equipment and performing manual tasks. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Operates trucks (up to 15,000 lbs GVW plus trailer of 8,000 lbs GVW) hauling fill dirt, rock, brush, trash and heavy materials. Operates pneumatic roller. Operates tractor mounted broom. Operates farm tractor mounted front-end loader/back-hoe. Operates farm and industrial tractors with attachments such as mowers, seeders, harrows, and fertilizer spreaders. Operates other similar light or medium equipment. Hauls equipment or materials on light trailers. Performs pre-operation checks of equipment; performs routine service and preventative maintenance on equipment to maintain good working order. Performs manual tasks and labor while not operating equipment as required. Assists mechanics and vehicle service attendants in minor overhaul and repair work. Completes minor repair work on equipment. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the occupational hazards and necessary safety precautions in the operation of light or medium equipment. Knowledge of the operating and repair characteristics of light or medium equipment. Ability to service types of light or medium equipment and to make minor repairs. Ability to understand and carry out oral and written instructions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to outdoor weather conditions, and vibration. The employee occasionally works in high, precarious places, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Completion of the eighth grade; or any equivalent combination of related training and experience. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is semi-skilled work operating a variety of power construction equipment and motorized vehicles for the Alachua County Public Works Department and the Solid Waste Resource and Recovery Department. An employee assigned to this classification is responsible for the safe and efficient operation of various types of light or medium equipment, conducting routine preventative maintenance on the equipment and performing manual tasks. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Operates trucks (up to 15,000 lbs GVW plus trailer of 8,000 lbs GVW) hauling fill dirt, rock, brush, trash and heavy materials. Operates pneumatic roller. Operates tractor mounted broom. Operates farm tractor mounted front-end loader/back-hoe. Operates farm and industrial tractors with attachments such as mowers, seeders, harrows, and fertilizer spreaders. Operates other similar light or medium equipment. Hauls equipment or materials on light trailers. Performs pre-operation checks of equipment; performs routine service and preventative maintenance on equipment to maintain good working order. Performs manual tasks and labor while not operating equipment as required. Assists mechanics and vehicle service attendants in minor overhaul and repair work. Completes minor repair work on equipment. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the occupational hazards and necessary safety precautions in the operation of light or medium equipment. Knowledge of the operating and repair characteristics of light or medium equipment. Ability to service types of light or medium equipment and to make minor repairs. Ability to understand and carry out oral and written instructions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to outdoor weather conditions, and vibration. The employee occasionally works in high, precarious places, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Benefits for full-time staff as determined by the CBA We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This is a full-time union position with an hourly pay rate as determined by the CBA. The Instant Charge Office is open 7 days per week, including Federal Holidays. This position will work Tuesday-Saturday 10am-6pm EST on site – subject to change as our business needs require. Ticket Sales Operators (Instant Charge) provide friendly, positive, efficient customer service to patrons calling for ticket sales and performance information. Operators must have the ability to multi-task, use multiple computer softwares, have great speed of service, patience in working with the public, and have excellent interpersonal skills. We are looking for candidates who work well in a team environment, but can also be independent. Key Responsibilities The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effectively and efficiently with customers and colleagues, and must maintain a patient and helpful demeanor at all times. Enter and maintain patron data records in the CRM system (Tessitura); assist patrons with account information as needed. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications High school degree, general education degree or equivalent experience Knowledge of customer service principles and practices Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Problem analysis and resolution Customer service oriented Exceptional verbal and written communication skills Adaptability Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Benefits for full-time staff as determined by the CBA We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This is a full-time union position with an hourly pay rate as determined by the CBA. The Instant Charge Office is open 7 days per week, including Federal Holidays. This position will work Tuesday-Saturday 10am-6pm EST on site – subject to change as our business needs require. Ticket Sales Operators (Instant Charge) provide friendly, positive, efficient customer service to patrons calling for ticket sales and performance information. Operators must have the ability to multi-task, use multiple computer softwares, have great speed of service, patience in working with the public, and have excellent interpersonal skills. We are looking for candidates who work well in a team environment, but can also be independent. Key Responsibilities The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effectively and efficiently with customers and colleagues, and must maintain a patient and helpful demeanor at all times. Enter and maintain patron data records in the CRM system (Tessitura); assist patrons with account information as needed. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications High school degree, general education degree or equivalent experience Knowledge of customer service principles and practices Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Problem analysis and resolution Customer service oriented Exceptional verbal and written communication skills Adaptability Candidate must be local or willing to relocate to the DMV area