Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. Employees have no rights to permanent employment. Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department. An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access, equity, and inclusion. Fosters an inclusive and collegial community that builds on the diversity and strengths of its volunteers and staff. Provides crisis intervention services on the crisis telephone line and in person. Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures. Develops and maintains effective liaison with assisting community mental health and other agencies. Observes activities of volunteers to provide feedback on performance. Confers with volunteers to resolve grievances and promote cooperation and interest. Participates in programs of public recognition for volunteer workers. Assists with guiding volunteer counselors with clients and procedures. Coordinates the collection, processing and reporting of program activity data. Keeps records and maintains client files. Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services. Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors. Assists in planning and implementation of training activities for volunteer counselors. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling. Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center. Knowledge of community counseling and intervention resources available to the center. Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning. Ability to effectively train and guide volunteers. Ability to work with and support suicidal/distraught clients. Ability to function in a team setting. Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public. Ability to respond calmly, quickly, and effectively in crisis situations. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. Supplemental Information Desired completion of Alachua County Crisis Center Volunteer Training or similar crisis specific training and experience. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. Employees have no rights to permanent employment. Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department. An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access, equity, and inclusion. Fosters an inclusive and collegial community that builds on the diversity and strengths of its volunteers and staff. Provides crisis intervention services on the crisis telephone line and in person. Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures. Develops and maintains effective liaison with assisting community mental health and other agencies. Observes activities of volunteers to provide feedback on performance. Confers with volunteers to resolve grievances and promote cooperation and interest. Participates in programs of public recognition for volunteer workers. Assists with guiding volunteer counselors with clients and procedures. Coordinates the collection, processing and reporting of program activity data. Keeps records and maintains client files. Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services. Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors. Assists in planning and implementation of training activities for volunteer counselors. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling. Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center. Knowledge of community counseling and intervention resources available to the center. Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning. Ability to effectively train and guide volunteers. Ability to work with and support suicidal/distraught clients. Ability to function in a team setting. Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public. Ability to respond calmly, quickly, and effectively in crisis situations. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. Supplemental Information Desired completion of Alachua County Crisis Center Volunteer Training or similar crisis specific training and experience. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Services, Division of Social Services. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues. Additionally, clients may have processing disorders affecting comprehension and ability to communicate. Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members. Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.Supplemental Information SOAR certification preferred Master's degree is preferred An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Must have registered and insured vehicle. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Services, Division of Social Services. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues. Additionally, clients may have processing disorders affecting comprehension and ability to communicate. Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members. Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.Supplemental Information SOAR certification preferred Master's degree is preferred An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in counseling, psychology or related mental health field and three years of mental health counseling and/or crisis intervention experience. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience may be considered for trainee status. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional crisis intervention counseling work in the County's Crisis Center. An employee assigned to this classification directs the daily processing of crisis calls, develops appropriate action plans for immediate client cases and coordinates needed client-supporting resources. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assigns caseloads and related duties, and coordinates activities of staff, volunteers, and graduate students in providing counseling services to assist clients with problems of emergency or crises nature. Assists all staff through individual and group conferences in analyzing case problems and in improving their diagnostic and helping skills. Reviews case records and evaluates performance of staff members and recommends indicated action. Participates in developing and implementing agency administrative policy. Counsels clients individually and/or in groups on planned basis and in emergencies. Trains new employees in areas such as agency policy, department procedures, and agency or government regulations. Provides in-service training for experienced workers in areas such as new policies, procedures, and regulations. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Directs and assists volunteer and graduate student counselors in effective processing of immediate telephone and walk-in requests for assistance. Continuously reviews current case load. Counsels and refers clients to appropriate agencies or services in the community. Continuously evaluates and advises crisis intervention volunteers, practicum and internship graduate students. Maintains effective liaison with assisting community mental health and other agencies. Keeps records and maintains client files. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Considerable knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to respond calmly, quickly and effectively in crisis situations; ability to supervise volunteer crisis intervention counselors in crisis situations. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationship with assisting agencies, other County departments and employees and the general public. Ability to ensure continuous availability of needed supplies; ability to manage daily shift operations. Ability to keep records and maintain files. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's degree in counseling, psychology or related mental health field and three years of mental health counseling and/or crisis intervention experience. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience may be considered for trainee status. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional crisis intervention counseling work in the County's Crisis Center. An employee assigned to this classification directs the daily processing of crisis calls, develops appropriate action plans for immediate client cases and coordinates needed client-supporting resources. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assigns caseloads and related duties, and coordinates activities of staff, volunteers, and graduate students in providing counseling services to assist clients with problems of emergency or crises nature. Assists all staff through individual and group conferences in analyzing case problems and in improving their diagnostic and helping skills. Reviews case records and evaluates performance of staff members and recommends indicated action. Participates in developing and implementing agency administrative policy. Counsels clients individually and/or in groups on planned basis and in emergencies. Trains new employees in areas such as agency policy, department procedures, and agency or government regulations. Provides in-service training for experienced workers in areas such as new policies, procedures, and regulations. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Directs and assists volunteer and graduate student counselors in effective processing of immediate telephone and walk-in requests for assistance. Continuously reviews current case load. Counsels and refers clients to appropriate agencies or services in the community. Continuously evaluates and advises crisis intervention volunteers, practicum and internship graduate students. Maintains effective liaison with assisting community mental health and other agencies. Keeps records and maintains client files. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide counseling. Considerable knowledge of laws, rules and regulations relating to operations of community crisis intervention centers. Knowledge of community counseling/intervention resources available to the center. Ability to effectively train and supervise volunteers. Ability to respond calmly, quickly and effectively in crisis situations; ability to supervise volunteer crisis intervention counselors in crisis situations. Ability to work with and counsel suicidal/distraught clients. Ability to establish and maintain good working relationship with assisting agencies, other County departments and employees and the general public. Ability to ensure continuous availability of needed supplies; ability to manage daily shift operations. Ability to keep records and maintain files. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center. An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides supervision and clinical training to graduate students toward their certification/ licensure. Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Assists in case management review of case records established for each contact within the crisis intervention program Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community. Provides after-hours on-call supervision for all Crisis Center workers. Provides counseling services on crisis phone line. Develops and maintains effective liaison with assisting community mental health and other agencies. Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies. Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park. Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available. Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of center activities. Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP). Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Provides crisis intervention services via mobile crisis outreach team. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with and counsel suicidal/distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers and students. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center. An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides supervision and clinical training to graduate students toward their certification/ licensure. Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Assists in case management review of case records established for each contact within the crisis intervention program Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community. Provides after-hours on-call supervision for all Crisis Center workers. Provides counseling services on crisis phone line. Develops and maintains effective liaison with assisting community mental health and other agencies. Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies. Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park. Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available. Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of center activities. Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP). Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Provides crisis intervention services via mobile crisis outreach team. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with and counsel suicidal/distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers and students. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.