Clackamas County
Oregon City, OR, United States
9-1-1 Communications Technology Manager Job ID: 107020 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $109,355.56 - $147,630.59 Hourly Pay Range: $52.574787 - $70.976243 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you want to share your technical expertise to support and enhance the operations of our Technical Services program within the Communications 9-1-1 Department? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? Are you ready to serve as a Change Agent in a fast paced environment by effectively managing and leading change and innovation? If you answered "yes" to the questions above, please read on! We are searching for our next 9-1-1 Communications Technology Manager within the Clackamas County's Department of Communications 9-1-1 (C-COM). If selected for this position, you will be joining our team to oversee the Technical Services Division within the department, including the agency's technical communications staff and operations for Clackamas County's Emergency Communication Center. In this role, you will have an opportunity to oversee and coordinate the operations, maintenance, and repair of emergency communication systems, data, and related physical resources. This is a unique opportunity to work closely with the Operations Manager, sharing the responsibility for overall activities within the agency yet having a focus and emphasis on technical operations, statistical coordination, project management, and agency accreditation. As a 9-1-1 Communications Technology Manager, you will have a great deal of interaction with County staff, peers in other organizations, as well as represent Clackamas County's interests in a wide range of technical communications organizations and committees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in emergency services and/or technical program/project management experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training Experience with program budget development, implementation, administration and management Preferred Special Qualifications/ Transferrable Skills:* Experience in a consolidated multidisciplinary communications center Knowledge of current trends in PSAP technology, including, but not limited to: NextGen 9-1-1, phone, computer-aided dispatch systems, and understanding public safety radio operations Understanding or experience with computer networking and/or cyber security Supervisory experience, including assigning work, training staff, preparing and reviewing team or individual performance appraisals, correcting performance deficiencies and recommending corrective actions Bachelor's Degree or higher in Business Administration, Public Administration, Accounting, Economics, Finance, Information Technology or Computer related fields, or a closely related field from an accredited college or university Pre-employment Requirements: Must be available for 24-hour on-call response to emergency situations Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Qualifications: Within three (3) months of hire: Possession of Law Enforcement Data System (L.E.D.S.) Certification Within six (6) months of hire: May be required to obtain Middle Management certification as issued by the Department of Public Safety Standards and Training (D.P.S.S.T) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE: We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS This position has shared responsibility with the department Operations Manager as outlined below. This position will have an emphasis on duties that are technical and accreditation related. Duties may include but are not limited to the following: Manages, evaluates and oversees the Communication Center's overall operations, including call taking, emergency dispatch, training, and/or technical and maintenance services; develops, recommends and implements new and revised policies, procedures and work methods based on user needs and service provider requirements; oversees the implementation of operational directives to ensure the efficient operations; provides technical project oversight and management; troubleshoots technical problems. Hires and manages supervisory, technical and training staff to provide quality service to citizens, public safety, user and partner agencies and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments. Manages and oversees the center's training programs for new and current employees; ensures training activities are provided, documented and in coordination with the center's operational policies and procedures; implements and monitors employee work plans to achieve department goals and objectives; plans, evaluates, coordinates and maintains training records; develops and recommends short and long term training goals for training new dispatch staff; tracks trends of progression or decline in trainee performance. Directs and coordinates the operation, maintenance and repair of radio communications systems, including site maintenance, repair and upgrades, radio programming and template design, and radio and supply inventory management; provides problem solving and design assistance to staff; coordinates required technical training and/or equipment or technology related training; coordinates with other County departments. Directs and coordinates the operation, preventative maintenance, and service and repair of building systems; schedules with vendors and equipment representatives; reviews contractor performance and recommends changes to meet Center needs; serves as point of contact for contractors; coordinates with the Facilities Management Division for the operation, preventative maintenance, and repair of building systems such as heating and cooling, plumbing, electrical, and security. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly. Researches and recommends changes to operational plans and communications programs due to changes in communications technology; performs or coordinates special projects related to the enhancement of dispatch operations; presents recommendations to User Board for consideration and funding approval. Receives, investigates and resolves complaints and inquiries from citizens and other agencies regarding services provided; serves as the center's liaison with user agencies to resolve operational problems and concerns. Represents the County on User Board, task forces and technical groups; participates in regional and state organizations to promote and coordinate emergency services. Prepares annual and supplemental budgets for center's operations; monitors revenues and expenditures; develops and administers grants, requests for proposals, and professional service contracts on behalf of the County; recommends changes in staffing levels, and equipment purchases and upgrades. Acts in the capacity of the Communications Director in his/her absence. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107020&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7c5e91cba6f3734abdbb76df8b8471b8
Full Time
9-1-1 Communications Technology Manager Job ID: 107020 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $109,355.56 - $147,630.59 Hourly Pay Range: $52.574787 - $70.976243 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you want to share your technical expertise to support and enhance the operations of our Technical Services program within the Communications 9-1-1 Department? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? Are you ready to serve as a Change Agent in a fast paced environment by effectively managing and leading change and innovation? If you answered "yes" to the questions above, please read on! We are searching for our next 9-1-1 Communications Technology Manager within the Clackamas County's Department of Communications 9-1-1 (C-COM). If selected for this position, you will be joining our team to oversee the Technical Services Division within the department, including the agency's technical communications staff and operations for Clackamas County's Emergency Communication Center. In this role, you will have an opportunity to oversee and coordinate the operations, maintenance, and repair of emergency communication systems, data, and related physical resources. This is a unique opportunity to work closely with the Operations Manager, sharing the responsibility for overall activities within the agency yet having a focus and emphasis on technical operations, statistical coordination, project management, and agency accreditation. As a 9-1-1 Communications Technology Manager, you will have a great deal of interaction with County staff, peers in other organizations, as well as represent Clackamas County's interests in a wide range of technical communications organizations and committees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in emergency services and/or technical program/project management experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training Experience with program budget development, implementation, administration and management Preferred Special Qualifications/ Transferrable Skills:* Experience in a consolidated multidisciplinary communications center Knowledge of current trends in PSAP technology, including, but not limited to: NextGen 9-1-1, phone, computer-aided dispatch systems, and understanding public safety radio operations Understanding or experience with computer networking and/or cyber security Supervisory experience, including assigning work, training staff, preparing and reviewing team or individual performance appraisals, correcting performance deficiencies and recommending corrective actions Bachelor's Degree or higher in Business Administration, Public Administration, Accounting, Economics, Finance, Information Technology or Computer related fields, or a closely related field from an accredited college or university Pre-employment Requirements: Must be available for 24-hour on-call response to emergency situations Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Qualifications: Within three (3) months of hire: Possession of Law Enforcement Data System (L.E.D.S.) Certification Within six (6) months of hire: May be required to obtain Middle Management certification as issued by the Department of Public Safety Standards and Training (D.P.S.S.T) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE: We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS This position has shared responsibility with the department Operations Manager as outlined below. This position will have an emphasis on duties that are technical and accreditation related. Duties may include but are not limited to the following: Manages, evaluates and oversees the Communication Center's overall operations, including call taking, emergency dispatch, training, and/or technical and maintenance services; develops, recommends and implements new and revised policies, procedures and work methods based on user needs and service provider requirements; oversees the implementation of operational directives to ensure the efficient operations; provides technical project oversight and management; troubleshoots technical problems. Hires and manages supervisory, technical and training staff to provide quality service to citizens, public safety, user and partner agencies and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other departments. Manages and oversees the center's training programs for new and current employees; ensures training activities are provided, documented and in coordination with the center's operational policies and procedures; implements and monitors employee work plans to achieve department goals and objectives; plans, evaluates, coordinates and maintains training records; develops and recommends short and long term training goals for training new dispatch staff; tracks trends of progression or decline in trainee performance. Directs and coordinates the operation, maintenance and repair of radio communications systems, including site maintenance, repair and upgrades, radio programming and template design, and radio and supply inventory management; provides problem solving and design assistance to staff; coordinates required technical training and/or equipment or technology related training; coordinates with other County departments. Directs and coordinates the operation, preventative maintenance, and service and repair of building systems; schedules with vendors and equipment representatives; reviews contractor performance and recommends changes to meet Center needs; serves as point of contact for contractors; coordinates with the Facilities Management Division for the operation, preventative maintenance, and repair of building systems such as heating and cooling, plumbing, electrical, and security. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly. Researches and recommends changes to operational plans and communications programs due to changes in communications technology; performs or coordinates special projects related to the enhancement of dispatch operations; presents recommendations to User Board for consideration and funding approval. Receives, investigates and resolves complaints and inquiries from citizens and other agencies regarding services provided; serves as the center's liaison with user agencies to resolve operational problems and concerns. Represents the County on User Board, task forces and technical groups; participates in regional and state organizations to promote and coordinate emergency services. Prepares annual and supplemental budgets for center's operations; monitors revenues and expenditures; develops and administers grants, requests for proposals, and professional service contracts on behalf of the County; recommends changes in staffing levels, and equipment purchases and upgrades. Acts in the capacity of the Communications Director in his/her absence. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107020&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7c5e91cba6f3734abdbb76df8b8471b8
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service. Serves as designated SEC program authority and representative for records management policies and procedures for assigned organization. Leads, plans and manages the records management program for both core mission and administrative records, regardless of medium or format. Modernizes records management functions by managing the transition of agency paper records to electronic records. Plans, organizes, directs, reviews, coordinates, and establishes controls for Division records activities. Works with professional staff, support personnel, and senior management to develop and coordinate legal document collection, maintenance, and disposal methodology, processes, and control requirements. Provides guidance and training for program staff regarding document control operations, processes, requirements, and reporting. Works with the agency's Chief Information Officer (CIO) and/or Information Technology (IT) office on electronic recordkeeping requirements, records management applications,as well as the technology challenges of accessing and maintaining records over time. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level .
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. MINIMUM QUALIFICATION REQUIREMENT : SK-14 : Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level : 1) planning and executing a records management program which may have included defining, organizing, and cataloging electronic and non-electronic records; 2) formulating and managing records management regulations, policies, and bulletins relating to paper and digital records; 3) providing records management training to staff members; and 4) conveying information to internal and external audiences.
Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service. Serves as designated SEC program authority and representative for records management policies and procedures for assigned organization. Leads, plans and manages the records management program for both core mission and administrative records, regardless of medium or format. Modernizes records management functions by managing the transition of agency paper records to electronic records. Plans, organizes, directs, reviews, coordinates, and establishes controls for Division records activities. Works with professional staff, support personnel, and senior management to develop and coordinate legal document collection, maintenance, and disposal methodology, processes, and control requirements. Provides guidance and training for program staff regarding document control operations, processes, requirements, and reporting. Works with the agency's Chief Information Officer (CIO) and/or Information Technology (IT) office on electronic recordkeeping requirements, records management applications,as well as the technology challenges of accessing and maintaining records over time. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level .
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. MINIMUM QUALIFICATION REQUIREMENT : SK-14 : Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level : 1) planning and executing a records management program which may have included defining, organizing, and cataloging electronic and non-electronic records; 2) formulating and managing records management regulations, policies, and bulletins relating to paper and digital records; 3) providing records management training to staff members; and 4) conveying information to internal and external audiences.
Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Southern Methodist University
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The mission of the SMU Health Service is to provide quality, caring, cost effective and convenient ambulatory healthcare and health education services in association with other university departments that promote healthy lifestyles and enhance academic productivity leading to satisfying and rewarding college experiences.
About the Position:
This role is an on-campus, in-person position.
Under general physician supervision, the Nurse Practitioner is responsible for providing primary health care to the students at Southern Methodist University. The nurse practitioner functions in collaboration with the clinic's physicians, mid-level providers, pharmacists, psychiatrists, psychologists/counselors, and nurses/medical technologists to provide optimal patient care. The nurse practitioner engages in the overall health and wellness objectives of the Dr. Bob Smith Health Center, serving on committees, participating in peer review activities, medical staff meetings, case reviews and in-house clinical training sessions. In addition the nurse practitioner works in partnership within the Division of Student Affairs to integrate the work of Dr. Bob Smith Health Center into the overall mission, vision and core values of the University.
Essential Functions:
Provides primary health care by performing routine histories/physical examinations. Orders appropriate lab tests, x-rays, and diagnostic studies, evaluates findings and prescribes medications or treatments. Seeks consultation of the collaborative physician, or other services (i.e. mental health, pharmacy) when the situation warrants. Arranges referrals as necessary and performs periodic (wellness) physicals.
Provides counseling or patient education on health maintenance, disease/ and injury prevention, and healthy lifestyles.
Completes legible, accurate and appropriate documentation of the patient's encounter in the electronic medical record in a timely manner.
Provides consultative, advisory, or educational services to the greater community when requested. Engages the health and wellness objectives of the Health Center, participating in peer review activities, medical staff meetings, the accreditation process and in-house training sessions. Maintains competency through continuing education.
Qualifications
Education and Experience:
A Master's degree is required.
A minimum of two years of experience is required. Experience working in a college health clinic preferred. Familiarity in working in an integrated behavioral health clinic setting preferred. Experience in primary care as a Family Nurse Practitioner is highly preferred.
Current, valid, unrestricted NP license in TX, DEA license or eligibility, CPR/BLS certification is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate ability to successfully work with a diverse community and provide services to a wide range of constituencies. Strong interpersonal communication and public relations skills are necessary. Must also demonstrate strong written communication skills.
Candidate must possess an excellent professional demeanor that promotes cooperation and a positive work environment. Must support the policies and procedures of both the Health Center and University, and act as an advocate on their behalf in communication with patients.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to demonstrate proficiency using electronic medical records. Basic computer knowledge is required.
Candidate familiarity with Point and Click is preferred.
Physical and Environmental Demands:
Sit for long periods of time
Carry/lift 25 lbs.
Stand
Push/pull
Deadline to Apply:
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The mission of the SMU Health Service is to provide quality, caring, cost effective and convenient ambulatory healthcare and health education services in association with other university departments that promote healthy lifestyles and enhance academic productivity leading to satisfying and rewarding college experiences.
About the Position:
This role is an on-campus, in-person position.
Under general physician supervision, the Nurse Practitioner is responsible for providing primary health care to the students at Southern Methodist University. The nurse practitioner functions in collaboration with the clinic's physicians, mid-level providers, pharmacists, psychiatrists, psychologists/counselors, and nurses/medical technologists to provide optimal patient care. The nurse practitioner engages in the overall health and wellness objectives of the Dr. Bob Smith Health Center, serving on committees, participating in peer review activities, medical staff meetings, case reviews and in-house clinical training sessions. In addition the nurse practitioner works in partnership within the Division of Student Affairs to integrate the work of Dr. Bob Smith Health Center into the overall mission, vision and core values of the University.
Essential Functions:
Provides primary health care by performing routine histories/physical examinations. Orders appropriate lab tests, x-rays, and diagnostic studies, evaluates findings and prescribes medications or treatments. Seeks consultation of the collaborative physician, or other services (i.e. mental health, pharmacy) when the situation warrants. Arranges referrals as necessary and performs periodic (wellness) physicals.
Provides counseling or patient education on health maintenance, disease/ and injury prevention, and healthy lifestyles.
Completes legible, accurate and appropriate documentation of the patient's encounter in the electronic medical record in a timely manner.
Provides consultative, advisory, or educational services to the greater community when requested. Engages the health and wellness objectives of the Health Center, participating in peer review activities, medical staff meetings, the accreditation process and in-house training sessions. Maintains competency through continuing education.
Qualifications
Education and Experience:
A Master's degree is required.
A minimum of two years of experience is required. Experience working in a college health clinic preferred. Familiarity in working in an integrated behavioral health clinic setting preferred. Experience in primary care as a Family Nurse Practitioner is highly preferred.
Current, valid, unrestricted NP license in TX, DEA license or eligibility, CPR/BLS certification is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate ability to successfully work with a diverse community and provide services to a wide range of constituencies. Strong interpersonal communication and public relations skills are necessary. Must also demonstrate strong written communication skills.
Candidate must possess an excellent professional demeanor that promotes cooperation and a positive work environment. Must support the policies and procedures of both the Health Center and University, and act as an advocate on their behalf in communication with patients.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to demonstrate proficiency using electronic medical records. Basic computer knowledge is required.
Candidate familiarity with Point and Click is preferred.
Physical and Environmental Demands:
Sit for long periods of time
Carry/lift 25 lbs.
Stand
Push/pull
Deadline to Apply:
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Yale University
New Haven, CT, USA
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
Full Time
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.