Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Responsibilities may include:
Supervising a professional operations staff supporting the Division's robust support programs in the areas of human capital, financial management, acquisition and contracting, performance management, recognition and awards, travel, facilities coordination, event planning, risk management and internal controls, and continuity of operations (COOP). Assessing the effectiveness of the Division's work processes and overseeing business improvement projects to streamline workflow. Working closely with managing executive, business manager, and office staff to provide coordinated support to the Division. Recommending new policy and procedures for operational programs, collaborating with senior management to test new business process proposals, and measuring performance. Preparing complex reports and data analysis using key performance indicators to assist senior management with strategic organizational planning and decision-making. Performing supervisory duties, such as performance management, training, awards, and recruitment; keeping employees informed regarding the policies, procedures, and goals of the Division as they relate to their work on assigned projects. Works closely with the business manager to ensure operational support services and organizational management processes are professionally conducted, with particular emphasis on efficient and courteous customer support. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level:
Providing technical guidance and advice regarding federal human resource-related policies, practices, and planning; Preparing managerial reports, analyses, and presentations on operational matters (i.e., internal controls, budget, staffing, space management); Developing and implementing administrative policies, procedures, or initiatives to meet organizational needs and accomplish program objectives; Directing financial and budgetary formulation and execution activities. Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Responsibilities may include:
Supervising a professional operations staff supporting the Division's robust support programs in the areas of human capital, financial management, acquisition and contracting, performance management, recognition and awards, travel, facilities coordination, event planning, risk management and internal controls, and continuity of operations (COOP). Assessing the effectiveness of the Division's work processes and overseeing business improvement projects to streamline workflow. Working closely with managing executive, business manager, and office staff to provide coordinated support to the Division. Recommending new policy and procedures for operational programs, collaborating with senior management to test new business process proposals, and measuring performance. Preparing complex reports and data analysis using key performance indicators to assist senior management with strategic organizational planning and decision-making. Performing supervisory duties, such as performance management, training, awards, and recruitment; keeping employees informed regarding the policies, procedures, and goals of the Division as they relate to their work on assigned projects. Works closely with the business manager to ensure operational support services and organizational management processes are professionally conducted, with particular emphasis on efficient and courteous customer support. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level:
Providing technical guidance and advice regarding federal human resource-related policies, practices, and planning; Preparing managerial reports, analyses, and presentations on operational matters (i.e., internal controls, budget, staffing, space management); Developing and implementing administrative policies, procedures, or initiatives to meet organizational needs and accomplish program objectives; Directing financial and budgetary formulation and execution activities. Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Southern Methodist University
Dallas, TX, USA
Hourly Range:
$21.65 per hour
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.
About the Position:
This role is an on-campus, in-person position.
This position oversees the leasing and management of leased, 12-month, apartment communities (currently 4 properties) at SMU, totaling 48 units. This position is responsible for all aspects related to marketing, leasing, rent collection, day-to-day management, and unit make-ready on the apartments. Also assists in response to crisis management when situations arise. This position provides assistance and support for some financial duties of the department and operations area, and performs customer service work related to apartments and other Residence Life and Student Housing functions. Serves as back-up to the Administrative Coordinator/Service Coordinator in overseeing the student ambassador team and other front of house functions. Will assists with other RLSH main office initiatives and office supply ordering as directed/requested. This position is deemed "Remote Essential" under modified operations.
Essential Functions:
Accurately and thoroughly process applications for residency, prepare lease agreements, and occupancy-related paperwork. Collects security deposits and rent payments to be deposited into RLSH accounts, and institutes procedures against delinquent accounts. Oversees marketing of apartments to SMU students. Provides data/details necessary for annual reporting.
Physically walks and inspects communities on a regular basis. Inspects units prior to move out to coordinate make-ready process. Walks all move-outs, assesses charges and inspects vacant units prior to move-in. Manages all keys, lock changes, garage and apartment codes, and resets as needed. Coordinates with facilities staff to ensure timely Work Order response and make-ready of apartment after move out.
Manages resident experience and provides proper response and customer service when complaints are received. Responds to emergency matters as situations arise. Triages any billing discrepancies. Provides high quality customer service to all tenants. Maintains knowledge about local market conditions and impact that has on RLSH apartment properties.
Serves as backup for RLSH front of house operations. Assists with oversight and support of student ambassador team. Makes operations area purchases to maintain daily functions as directed. Supports and communicates RLSH policies to callers and/or walk-ins. Assists with clearance/access audits on a semester by semester basis.
Serves on department or institutional committees as needed or directed. Provides leadership and support during opening and closing of the residence halls each quarter. Serves as a resource to residents who have questions about housing policies and procedures. Supports RLSH processes and policies year-round. Other duties as assigned.
Occasional weekend hours may be required during peak periods.
Qualifications
Education and Experience:
A high school diploma or equivalent is required.
A minimum of one year of experience working in university housing or other relevant university setting, apartment management or real estate is required. One year of experience serving in a role with accounting or financial duties is preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate familiarity with Microsoft Office suite is essential.
Physical and Environmental Demands:
Sit for long periods of time
Bend, squat, climb, kneel, stand
Reach above shoulders
Carry/lift over 25-50 lbs.
Handle objects (dexterity)
Push/pull
Walk for long distances
Drives motorized equipment
Deadline to Apply:
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full-time
Hourly Range:
$21.65 per hour
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.
About the Position:
This role is an on-campus, in-person position.
This position oversees the leasing and management of leased, 12-month, apartment communities (currently 4 properties) at SMU, totaling 48 units. This position is responsible for all aspects related to marketing, leasing, rent collection, day-to-day management, and unit make-ready on the apartments. Also assists in response to crisis management when situations arise. This position provides assistance and support for some financial duties of the department and operations area, and performs customer service work related to apartments and other Residence Life and Student Housing functions. Serves as back-up to the Administrative Coordinator/Service Coordinator in overseeing the student ambassador team and other front of house functions. Will assists with other RLSH main office initiatives and office supply ordering as directed/requested. This position is deemed "Remote Essential" under modified operations.
Essential Functions:
Accurately and thoroughly process applications for residency, prepare lease agreements, and occupancy-related paperwork. Collects security deposits and rent payments to be deposited into RLSH accounts, and institutes procedures against delinquent accounts. Oversees marketing of apartments to SMU students. Provides data/details necessary for annual reporting.
Physically walks and inspects communities on a regular basis. Inspects units prior to move out to coordinate make-ready process. Walks all move-outs, assesses charges and inspects vacant units prior to move-in. Manages all keys, lock changes, garage and apartment codes, and resets as needed. Coordinates with facilities staff to ensure timely Work Order response and make-ready of apartment after move out.
Manages resident experience and provides proper response and customer service when complaints are received. Responds to emergency matters as situations arise. Triages any billing discrepancies. Provides high quality customer service to all tenants. Maintains knowledge about local market conditions and impact that has on RLSH apartment properties.
Serves as backup for RLSH front of house operations. Assists with oversight and support of student ambassador team. Makes operations area purchases to maintain daily functions as directed. Supports and communicates RLSH policies to callers and/or walk-ins. Assists with clearance/access audits on a semester by semester basis.
Serves on department or institutional committees as needed or directed. Provides leadership and support during opening and closing of the residence halls each quarter. Serves as a resource to residents who have questions about housing policies and procedures. Supports RLSH processes and policies year-round. Other duties as assigned.
Occasional weekend hours may be required during peak periods.
Qualifications
Education and Experience:
A high school diploma or equivalent is required.
A minimum of one year of experience working in university housing or other relevant university setting, apartment management or real estate is required. One year of experience serving in a role with accounting or financial duties is preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate familiarity with Microsoft Office suite is essential.
Physical and Environmental Demands:
Sit for long periods of time
Bend, squat, climb, kneel, stand
Reach above shoulders
Carry/lift over 25-50 lbs.
Handle objects (dexterity)
Push/pull
Walk for long distances
Drives motorized equipment
Deadline to Apply:
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy