Clackamas County
Oregon City, OR, United States
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Full Time
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Clackamas County
Oregon City, OR, United States
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Full Time
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in criminal justice, behavioral science or related field; or any equivalent combination of related training and experience such as correctional or police officer. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment OR assignment requiring access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is a Level One certification.Position Summary This is professional work maintaining compliance through investigations and supervision in the Department of Court Services. An employee assigned to this classification supervises defendants/probationers assigned to the Court Services work crew by the circuit and county court to complete community service hours and/or days as a condition of their sentence. The community service work is completed/ordered in lieu of incarceration and/or court fines. These cases are managed in the field; screened and placed with participating non-profit or governmental agencies to complete their court-ordered conditions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, employees in this classification are required to report to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides field supervision of community service workers assigned to the program and verifies community service hours and/or days completed. Drives a County vehicle to perform required duties. Provides transportation of clients to and from job sites. Duties are performed primarily in an outdoor setting. Plans and implements Community Service Work projects in partnership with community non-profits, governmental and other county departments; determine and estimate the tools, personnel, and equipment to be used for the CSW Projects. Utilizes and maintains program equipment, such as lawn mowers, weed eaters and leaf blowers, while on field projects assisting clients with conducting yard maintenance, debris removal and trash pick-up. Manages the operation of the community service work crew activities to ensure those agencies meet the criteria of the department and expectations of judiciary for those sentenced. Supervises and assists crews in conducting various projects at community service worksites. Ensures that defendants/probationers comply with work site agency's needs and expectations. Provides case management of defendants placed on felony, traffic, misdemeanor or compliance probation. Performs intake/assessment at orientation and schedules defendant/probationer for community service work. Screens and evaluates defendants /probationers and assigns them to appropriate community service work sites. Responsible for gathering information for reports due to injury/incidents which may occur during the work day. Submits Incident Report and provides First Notice of Injury to the State of Florida Workers' Compensation Bureau. Maintains certification to access criminal justice database systems: NCIC/FCIC, JIS and LINDAS. Analyzes/reviews criminal history on defendants assigned to the program for appropriate work site placement. Completes financial affidavits of indigence as needed to determine financial status. Ensures all case documentation and relevant information is documented in the current case management database. Compiles monthly/annual statistical data; and prepares statistical reports for the Community Service program. Coordinates the transfer of defendants/probationers and cases to other counties as required. Completes compliance reports for the Court, Florida Department of Corrections, and State Attorney's Office as needed. Maintains confidentiality as required by established program standards. Utlizes motivational interviewing, risk assessments and other evidenced based practices to guide and assist probationers in positive behavioral change. Collects cost of supervision and orientation fees from defendants/probationers in accordance with established program standards. Maintains direct contact with defendants/probationers via telephone calls, correspondence, and office visits as required by the program Provides testimony and compliance information in court when required. Responsible for inventory, maintenance, and repair of supplies and equipment Responsible for cleanliness and maintenance of Community Service program vehicle. Maintains a professional relationship with defendants/probationers, judiciary, law enforcement agencies, community service agencies and other community partners and county departments regarding compliance with their court orders. Maintains data case files records of work performed, financial records, reports, correspondence, and any other documents relating to compliance of court orders. Serves as Officer of the Day to manage coverage of daily program operations as needed. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of community agencies and services available for referral of defendants. Knowledge of community service work projects; must be able to work autonomously with minimal supervisory interaction when in the field. Knowledge of the operation of the criminal justice system. Knowledge of state and local laws, rules, and regulations pertaining to community services and the defendants' obligations. Ability to effectively interview persons and assess their physical, mental, and legal condition. Ability to establish and maintain effective working relationships with defendants, members of the criminal justice community, other County employees and the general public. Ability to plan and organize work and manage time effectively. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to supervise defendants and direct the work of others. Ability to document all contacts with defendants in the computer system. Ability to drive 15 passenger van with trailer in tow. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands to finger, handle or feel, and reach with hands and arms. The employee is frequently required to stand; sit; stoop, kneel, crouch or crawl, and talk and hear. The employee is occasionally required to sit and climb stairs or balance. The employee must regularly lift and/or move up to 20 pounds, occasionally lift and/or move in excess of 100 pounds. The employee is occasionally exposed to fumes or airborne particles, and toxic or caustic chemicals. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to vibration. The noise level in the work environment is usually moderate to severe. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in criminal justice, behavioral science or related field; or any equivalent combination of related training and experience such as correctional or police officer. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment OR assignment requiring access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is a Level One certification.Position Summary This is professional work maintaining compliance through investigations and supervision in the Department of Court Services. An employee assigned to this classification supervises defendants/probationers assigned to the Court Services work crew by the circuit and county court to complete community service hours and/or days as a condition of their sentence. The community service work is completed/ordered in lieu of incarceration and/or court fines. These cases are managed in the field; screened and placed with participating non-profit or governmental agencies to complete their court-ordered conditions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, employees in this classification are required to report to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides field supervision of community service workers assigned to the program and verifies community service hours and/or days completed. Drives a County vehicle to perform required duties. Provides transportation of clients to and from job sites. Duties are performed primarily in an outdoor setting. Plans and implements Community Service Work projects in partnership with community non-profits, governmental and other county departments; determine and estimate the tools, personnel, and equipment to be used for the CSW Projects. Utilizes and maintains program equipment, such as lawn mowers, weed eaters and leaf blowers, while on field projects assisting clients with conducting yard maintenance, debris removal and trash pick-up. Manages the operation of the community service work crew activities to ensure those agencies meet the criteria of the department and expectations of judiciary for those sentenced. Supervises and assists crews in conducting various projects at community service worksites. Ensures that defendants/probationers comply with work site agency's needs and expectations. Provides case management of defendants placed on felony, traffic, misdemeanor or compliance probation. Performs intake/assessment at orientation and schedules defendant/probationer for community service work. Screens and evaluates defendants /probationers and assigns them to appropriate community service work sites. Responsible for gathering information for reports due to injury/incidents which may occur during the work day. Submits Incident Report and provides First Notice of Injury to the State of Florida Workers' Compensation Bureau. Maintains certification to access criminal justice database systems: NCIC/FCIC, JIS and LINDAS. Analyzes/reviews criminal history on defendants assigned to the program for appropriate work site placement. Completes financial affidavits of indigence as needed to determine financial status. Ensures all case documentation and relevant information is documented in the current case management database. Compiles monthly/annual statistical data; and prepares statistical reports for the Community Service program. Coordinates the transfer of defendants/probationers and cases to other counties as required. Completes compliance reports for the Court, Florida Department of Corrections, and State Attorney's Office as needed. Maintains confidentiality as required by established program standards. Utlizes motivational interviewing, risk assessments and other evidenced based practices to guide and assist probationers in positive behavioral change. Collects cost of supervision and orientation fees from defendants/probationers in accordance with established program standards. Maintains direct contact with defendants/probationers via telephone calls, correspondence, and office visits as required by the program Provides testimony and compliance information in court when required. Responsible for inventory, maintenance, and repair of supplies and equipment Responsible for cleanliness and maintenance of Community Service program vehicle. Maintains a professional relationship with defendants/probationers, judiciary, law enforcement agencies, community service agencies and other community partners and county departments regarding compliance with their court orders. Maintains data case files records of work performed, financial records, reports, correspondence, and any other documents relating to compliance of court orders. Serves as Officer of the Day to manage coverage of daily program operations as needed. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of community agencies and services available for referral of defendants. Knowledge of community service work projects; must be able to work autonomously with minimal supervisory interaction when in the field. Knowledge of the operation of the criminal justice system. Knowledge of state and local laws, rules, and regulations pertaining to community services and the defendants' obligations. Ability to effectively interview persons and assess their physical, mental, and legal condition. Ability to establish and maintain effective working relationships with defendants, members of the criminal justice community, other County employees and the general public. Ability to plan and organize work and manage time effectively. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to supervise defendants and direct the work of others. Ability to document all contacts with defendants in the computer system. Ability to drive 15 passenger van with trailer in tow. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands to finger, handle or feel, and reach with hands and arms. The employee is frequently required to stand; sit; stoop, kneel, crouch or crawl, and talk and hear. The employee is occasionally required to sit and climb stairs or balance. The employee must regularly lift and/or move up to 20 pounds, occasionally lift and/or move in excess of 100 pounds. The employee is occasionally exposed to fumes or airborne particles, and toxic or caustic chemicals. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to vibration. The noise level in the work environment is usually moderate to severe. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
California Lutheran University
Thousand Oaks, CA, United States
Community Counseling Services Assistant Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Oxnard University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the direction of the Director of Community Counseling Services, the Community Counseling Services Assistant is responsible for assisting in the day to day activities of Community Counseling Center. The incumbent performs a variety of customer service, administrative and operational support activities, within a fast paced, client centric, community counseling center environment. Representative Duties: Manages phone system including initial client contacts, forwards messages to therapists, and maintains the emergency and on-call phone lists; receives and responds to incoming calls in a professional manner; monitors the general reception area, greets clients, staff and visitors appropriately and professionally and responds to inquiries in a timely manner E Oversees complex scheduling of student counseling services and MFT clients with trainees, interns and licensed professionals. E Conducts emergency and crisis response procedures in the event of an emergency. E Provide quality customer service to clients and university staff by functioning as a knowledge base for questions and concerns. E Prepares and protect community counseling files, maintains uniformity and confidentiality of records, ensures no unauthorized release of confidential information. E Routes mail for Director and professional staff. E Prepares correspondence; drafts routine responses for the Director. E Maintains a billing system for clients, collects payments, and makes deposits to the Business Office. E Prepares and updates chart forms, fee schedules, work papers and other supporting material. E Compiles information and oversee the production of statistical reports. E Makes arrangements for staff meeting and other events. E Maintains familiarity with rules, regulations, laws and policies of the University and mental health practices. E Maintains and updates procedure manual for students to include updated forms, etc. E Performs related duties as assigned by the director E = Essential Duties *The work schedule for this position is Mon, Wed, Fri: 8:30 am to 5:00 pm and Tues and Thurs: 11:30 am to 8 pm Knowledge Of: Modern office practices, procedures, and equipment Record-keeping, filing, and information organizing techniques Interpersonal skills using tact, patience and courtesy Word processing, spreadsheet, database, presentation, and other relevant software applications, including Microsoft Word, Excel, PowerPoint, and Outlook Correct English usage, grammar, spelling, punctuation and vocabulary Public relations and customer service techniques Ability To: Perform administrative support and customer service duties Have sensitivity and respect for mental health diversity Operate a computer terminal to enter data, maintain records and conduct word processing Coordinate, organize, and oversee office activities Type, keyboard, and/or enter data at a speed necessary for successful job performance Maintain spreadsheets and files with minimal errors Compose correspondence and written materials Prepare reports by gathering and organizing data from a variety of sources Work confidentially with discretion Meet schedules and deadlines by prioritizing work Make arithmetic calculations quickly and accurately Communicate clearly and concisely, both orally and in writing Learn policies, procedures and regulations and apply to specific situations Answer telephone and greet the public courteously Determine appropriate action within clearly defined guidelines Schedule and coordinate meetings, conferences and appointments Relay messages, and screen and route calls and visitors Establish and maintain cooperative and effective working relationships with others Identify policies or procedures that are ineffective and develop new polices and procedure to enhance program or office operations Work effectively with frequent interruptions Understand and follow oral and written directions Minimum Qualifications: Any combination equivalent to: two years of college-level coursework and two years of administrative support experience. Preferred Qualifications: Prior experience as an administrative assistant in a non-profit, corporate, higher education Bachelors Degree Bilingual in English and Spanish Experience assisting culturally diverse and LGBT clients Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Busy office environment; subject to frequent interruptions. The work schedule for this position is Mon, Wed, Fri: 8:30 am to 5:00 pm and Tues and Thurs: 11:30 am to 8 pm Hiring Range $20.00 - $22.00 Posting Number: Staff002362022 Open Date: 04/19/2023 Close Date: 6/26/2023 To apply, visit https://careers.callutheran.edu/postings/10912 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-6807355c19a70f4e9df02205198ad1eb
Full Time
Community Counseling Services Assistant Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Oxnard University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the direction of the Director of Community Counseling Services, the Community Counseling Services Assistant is responsible for assisting in the day to day activities of Community Counseling Center. The incumbent performs a variety of customer service, administrative and operational support activities, within a fast paced, client centric, community counseling center environment. Representative Duties: Manages phone system including initial client contacts, forwards messages to therapists, and maintains the emergency and on-call phone lists; receives and responds to incoming calls in a professional manner; monitors the general reception area, greets clients, staff and visitors appropriately and professionally and responds to inquiries in a timely manner E Oversees complex scheduling of student counseling services and MFT clients with trainees, interns and licensed professionals. E Conducts emergency and crisis response procedures in the event of an emergency. E Provide quality customer service to clients and university staff by functioning as a knowledge base for questions and concerns. E Prepares and protect community counseling files, maintains uniformity and confidentiality of records, ensures no unauthorized release of confidential information. E Routes mail for Director and professional staff. E Prepares correspondence; drafts routine responses for the Director. E Maintains a billing system for clients, collects payments, and makes deposits to the Business Office. E Prepares and updates chart forms, fee schedules, work papers and other supporting material. E Compiles information and oversee the production of statistical reports. E Makes arrangements for staff meeting and other events. E Maintains familiarity with rules, regulations, laws and policies of the University and mental health practices. E Maintains and updates procedure manual for students to include updated forms, etc. E Performs related duties as assigned by the director E = Essential Duties *The work schedule for this position is Mon, Wed, Fri: 8:30 am to 5:00 pm and Tues and Thurs: 11:30 am to 8 pm Knowledge Of: Modern office practices, procedures, and equipment Record-keeping, filing, and information organizing techniques Interpersonal skills using tact, patience and courtesy Word processing, spreadsheet, database, presentation, and other relevant software applications, including Microsoft Word, Excel, PowerPoint, and Outlook Correct English usage, grammar, spelling, punctuation and vocabulary Public relations and customer service techniques Ability To: Perform administrative support and customer service duties Have sensitivity and respect for mental health diversity Operate a computer terminal to enter data, maintain records and conduct word processing Coordinate, organize, and oversee office activities Type, keyboard, and/or enter data at a speed necessary for successful job performance Maintain spreadsheets and files with minimal errors Compose correspondence and written materials Prepare reports by gathering and organizing data from a variety of sources Work confidentially with discretion Meet schedules and deadlines by prioritizing work Make arithmetic calculations quickly and accurately Communicate clearly and concisely, both orally and in writing Learn policies, procedures and regulations and apply to specific situations Answer telephone and greet the public courteously Determine appropriate action within clearly defined guidelines Schedule and coordinate meetings, conferences and appointments Relay messages, and screen and route calls and visitors Establish and maintain cooperative and effective working relationships with others Identify policies or procedures that are ineffective and develop new polices and procedure to enhance program or office operations Work effectively with frequent interruptions Understand and follow oral and written directions Minimum Qualifications: Any combination equivalent to: two years of college-level coursework and two years of administrative support experience. Preferred Qualifications: Prior experience as an administrative assistant in a non-profit, corporate, higher education Bachelors Degree Bilingual in English and Spanish Experience assisting culturally diverse and LGBT clients Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Busy office environment; subject to frequent interruptions. The work schedule for this position is Mon, Wed, Fri: 8:30 am to 5:00 pm and Tues and Thurs: 11:30 am to 8 pm Hiring Range $20.00 - $22.00 Posting Number: Staff002362022 Open Date: 04/19/2023 Close Date: 6/26/2023 To apply, visit https://careers.callutheran.edu/postings/10912 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-6807355c19a70f4e9df02205198ad1eb