The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL (Hybrid)
Our Fortune 500 Company client is seeking to directly hire a talented Power Delivery Specialized Infrastructure (PDSI) Architect.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
This position is part of the Technology Organization (TO) Infrastructure Services (IS), Power Delivery Specialized Infrastructure (PDSI) team which has responsibility for specific Operational Technology (OT) network and compute infrastructure for Fortune 500 Company .
This position is an infrastructure consulting architect responsible for:
Consulting on new/changing infrastructure needs by listening, translating, guiding, and advising
Facilitate infrastructure requests to ensure every need is met and can be integrated into our environment, regardless of where it is hosted or what organization manages it
Identify a set of standard solutions that may span multiple technology areas, working with core Infrastructure Services groups who engineer and support these solutions
Partner with other architects in IS and other organizations to revise or adjust standards as appropriate
Lead the design/engineering of new solutions for which standards do not yet exist
Proactively engage with OT Fortune 500 Business Partners to share significant planned infrastructure changes
Research industry guidance, frameworks, and best practices
Represent PDSI in the Enterprise Security Architecture Review Board (ES-ARB)
Provide continuity between requests, understanding of the assigned client(s) broad use of infrastructure and unique needs
Understand how the OT business partners and Power Delivery Technology Solutions use infrastructure technologies today, future business needs, and the architectural direction for the future
Share communications, awareness, and high-level education about infrastructure technology strategy to OT Business Partners
Contribute to best practices sharing, such as capacity planning
Serve as the backup IS Point of Contact for Power Delivery during Storm Readiness and Response events
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Broad knowledge of all infrastructure technologies, with strong technical aptitude, knowledge and hands-on experience in more than one infrastructure technology area
Understanding of rules and regulations that govern the use of technology, such as NERC CIP and TSA Security Directive, as well as internal policies
Ability to define and articulate the “big picture” long-term vision for the infrastructure and develop short term plans to achieve it.
Ability to analyze information from multiple sources for complex problem resolution.
Ability to design / engineer infrastructure solutions to maximize resiliency while minimizing cost and complexity.
Ability to create and evaluate reference technical architectures and ensure business partner buy-in, adoption, and implementation
Ability to organize tasks and coordinate various employees, vendor / contractors, and customers / partners to meet project goals.
Ability to work independently, prioritizing major tasks by overall impact to the company.
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to effectively lead committees and teams, train personnel, and make presentations.
Education/Experience
Bachelor’s Degree in Computer Science or an Engineering field strongly preferred; four (4) years of relevant technical experience is an acceptable substitute.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for infrastructure technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years.
Competencies
Comprehensive leadership skills recognizable by others inside and outside the team
Strategic thinker that can embrace, influence, and lead change.
Effectively organize tasks, manage multiple priorities, meet schedules, and deliver on commitments
Ability to negotiate with and influence others – internally as well as with vendors
Ability to establish and nurture relationships at all levels of the organization
Takes ownership of work assignments and personal development
Excellent communication skills (both oral and written) as well as technical writing
Excellent presentation skills and ability to relate and connect with a variety of audiences
Ability to articulate business drivers and how information technology can be applied to meet the requirements in business terms.
Ability to simplify complex subjects in a way that can be easily understood by less technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Recognition of cyber security threats and risks, and importance of protecting the infrastructure
Capacity and desire to learn and apply new technologies and concepts
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Self-motivated, takes initiative, is proactive, and habitually removes obstacles for success
Curious and creative, always questioning, and never satisfied by the status quo
Assess impact and quantify risk to ensure appropriate business decisions are made
Demonstrate Fortune 500 Company Values
LOCATION: Candidate must reside within a reasonable commute to Atlanta, GA or Birmingham, AL.
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) Do you have previous experience as a Design Engineer or an Architect for IT infrastructure to support an application?
3) If yes, please describe your experience.
4) How many years of Engineering or Architecture experience?
1-4 years
5 -9 years - Required
9+ years
5) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
6) If yes, please describe your experience.
7) Please select all that you have previous experience with:
Cisco IOS routing/switching
Cisco NX-OS routing/switching
Palo Alto Firewalls
IPSec/SSL VPN Systems
Network Device Management
Programming or Scripting
Windows Server Administration
Active Directory Administration
Linux Server Administration
VMware Administration
Storage (SAN, NAS,…) Administration
None of the above
8) If yes, please describe your experience
9) Do you hold any current technical certifications? If yes, please list them.
10) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
11) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Power Delivery Specialized Infrastructure (PDSI) Architect.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
This position is part of the Technology Organization (TO) Infrastructure Services (IS), Power Delivery Specialized Infrastructure (PDSI) team which has responsibility for specific Operational Technology (OT) network and compute infrastructure for Fortune 500 Company .
This position is an infrastructure consulting architect responsible for:
Consulting on new/changing infrastructure needs by listening, translating, guiding, and advising
Facilitate infrastructure requests to ensure every need is met and can be integrated into our environment, regardless of where it is hosted or what organization manages it
Identify a set of standard solutions that may span multiple technology areas, working with core Infrastructure Services groups who engineer and support these solutions
Partner with other architects in IS and other organizations to revise or adjust standards as appropriate
Lead the design/engineering of new solutions for which standards do not yet exist
Proactively engage with OT Fortune 500 Business Partners to share significant planned infrastructure changes
Research industry guidance, frameworks, and best practices
Represent PDSI in the Enterprise Security Architecture Review Board (ES-ARB)
Provide continuity between requests, understanding of the assigned client(s) broad use of infrastructure and unique needs
Understand how the OT business partners and Power Delivery Technology Solutions use infrastructure technologies today, future business needs, and the architectural direction for the future
Share communications, awareness, and high-level education about infrastructure technology strategy to OT Business Partners
Contribute to best practices sharing, such as capacity planning
Serve as the backup IS Point of Contact for Power Delivery during Storm Readiness and Response events
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Broad knowledge of all infrastructure technologies, with strong technical aptitude, knowledge and hands-on experience in more than one infrastructure technology area
Understanding of rules and regulations that govern the use of technology, such as NERC CIP and TSA Security Directive, as well as internal policies
Ability to define and articulate the “big picture” long-term vision for the infrastructure and develop short term plans to achieve it.
Ability to analyze information from multiple sources for complex problem resolution.
Ability to design / engineer infrastructure solutions to maximize resiliency while minimizing cost and complexity.
Ability to create and evaluate reference technical architectures and ensure business partner buy-in, adoption, and implementation
Ability to organize tasks and coordinate various employees, vendor / contractors, and customers / partners to meet project goals.
Ability to work independently, prioritizing major tasks by overall impact to the company.
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to effectively lead committees and teams, train personnel, and make presentations.
Education/Experience
Bachelor’s Degree in Computer Science or an Engineering field strongly preferred; four (4) years of relevant technical experience is an acceptable substitute.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for infrastructure technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years.
Competencies
Comprehensive leadership skills recognizable by others inside and outside the team
Strategic thinker that can embrace, influence, and lead change.
Effectively organize tasks, manage multiple priorities, meet schedules, and deliver on commitments
Ability to negotiate with and influence others – internally as well as with vendors
Ability to establish and nurture relationships at all levels of the organization
Takes ownership of work assignments and personal development
Excellent communication skills (both oral and written) as well as technical writing
Excellent presentation skills and ability to relate and connect with a variety of audiences
Ability to articulate business drivers and how information technology can be applied to meet the requirements in business terms.
Ability to simplify complex subjects in a way that can be easily understood by less technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Recognition of cyber security threats and risks, and importance of protecting the infrastructure
Capacity and desire to learn and apply new technologies and concepts
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Self-motivated, takes initiative, is proactive, and habitually removes obstacles for success
Curious and creative, always questioning, and never satisfied by the status quo
Assess impact and quantify risk to ensure appropriate business decisions are made
Demonstrate Fortune 500 Company Values
LOCATION: Candidate must reside within a reasonable commute to Atlanta, GA or Birmingham, AL.
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) Do you have previous experience as a Design Engineer or an Architect for IT infrastructure to support an application?
3) If yes, please describe your experience.
4) How many years of Engineering or Architecture experience?
1-4 years
5 -9 years - Required
9+ years
5) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
6) If yes, please describe your experience.
7) Please select all that you have previous experience with:
Cisco IOS routing/switching
Cisco NX-OS routing/switching
Palo Alto Firewalls
IPSec/SSL VPN Systems
Network Device Management
Programming or Scripting
Windows Server Administration
Active Directory Administration
Linux Server Administration
VMware Administration
Storage (SAN, NAS,…) Administration
None of the above
8) If yes, please describe your experience
9) Do you hold any current technical certifications? If yes, please list them.
10) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
11) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Clackamas County
Oregon City, OR, United States
Policy, Performance, and Research Analyst (Clackamas Water Environment Services) Job ID: 106999 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 2, 2023 . PAY AND BENEFITS Annual Pay Range: $79,493.86 - $100,646.63 Hourly Pay Range: $38.218203 - $48.387801 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Water Environment Services (WES) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas Water Environment Services (WES) is searching for a Policy, Performance, and Research Analyst to join their highly skilled Administrative Support Team in providing comprehensive research and analyses for cross-functional issues, projects, and department programs that have financial, organizational, policy and service impacts. This position will also manage department policy update schedules, analyze effectiveness of policies, practices, and operations, and identify and recommend necessary changes. The Policy, Performance, and Research Analyst will perform necessary research, analysis, and interviews to propose department programs and workplans, including presenting them to management and carrying out implementation. An ideal candidate for this position will have demonstrated experience with project management, leading the work of others, drafting policy updates, maintaining electronic records systems, evaluating programs, conducting research and interviews, and preparing reports. Utilizing strong interpersonal and communication skills will also be critical to success in this position. Building a resilient clean water future where all people benefit and rivers thrive is our job. We do this by providing wastewater services, stormwater management, and environmental education. Our agency is committed to building a highly skilled collaborative team that values protecting public health, environmental stewardship, responsive customer service and teamwork. We're on the search for experienced individuals who place a high value on the one water we all share. Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position including the following: Leading the work of others Planning and conducting comprehensive research studies Drafting policy updates, managing policy lifecycles, and data analysis Program evaluation, including evaluating program goals, objectives, and performance measures, and providing recommendations for improvements based on findings Preparing reports based on data analysis, research findings, and forecasting trends Project management Conducting interviews to obtain information needed to support projects A minimum of four (4) years of experience maintaining electronic records systems Strong interpersonal skills that translate into all the following: Strong verbal and written communication skills, including ability to explain and present complex, technical information to individuals with various level of technical knowledge and skill Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure with challenging situations Ability to establish and maintain effective working relationships and partnerships both internally and externally Strong analytical skills Effective problem-solving skills Strong active/reflective listening skills Ability to effectively carry out project plans while leading the work of others Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of a public wastewater utility Experience designing electronic records systems including managing retention schedules Knowledge and experience of utilizing various tools and evaluation methods for organizational performance management Ability to identify opportunities for efficiencies, suggest updates, and manage implementation Experience researching and evaluating fiscal effectiveness of agency contracts Experience with a variety of computer information system platforms, technical tools, and processes, including data collection, data management, as well as the ability to use complex query languages, procedures, and techniques Experience designing continuous quality assurance standards, performance standards and processes for collecting, monitoring and using data Experience with SharePoint and MS Teams Experience with PeopleSoft Experience and/or training in data visualization, as well as building and deploying dashboards and/or visualizations Experience with human resource functions such as; performance and workforce management, including annual appraisal programs, succession planning, hiring and retention planning, etc. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, identifies, and conducts comprehensive research studies and operational improvement projects to analyze effectiveness of department policies, programs, services, systems and operating procedures; determines appropriate methods of approach and analysis, including involvement of internal staff and collaboration with stakeholders; develops scope and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality, effectiveness and compliance; designs, collects and may oversee collection of data; conducts data analysis and quality reviews including interviewing programs to obtain valuable information to support projects; The position will provide project management of several department strategic initiatives including electronic records systems, workforce planning and performance evaluation programs, and once programs are in place will maintain them. That will include leading and coordinating the work of the administrative team by providing work direction, assigning work, training employees, checking for completed work and ensuring completion within established time and budget guidelines for projects. Develops, recommends and audits program performance measures that are influenced by the management of department-wide projects and initiatives. Evaluates performance in relation to department/division goals and budget. Conducts quality and compliance audits to assist management with performance management. Supports department planning efforts by providing recommendations on organizational improvement methods and department efficiencies. Leads and facilitates planning meetings and conducts interviews with cross-functional teams to identify organizational improvements or to gather needed information for project progression. Assists in planning process to identify customer needs and ways to measure effectiveness, efficiency, and general performance. Support department staff in documenting work flow by applying principles of continuous improvement, and integrating performance information into organizational processes. Coordinates and leads work performed by staff participating on department task forces who are contributing to department projects. The team often conducts studies or surveys of the organization, programs, systems, and methods, and develops and organizes project scope and timelines. When applicable would recommend project budget. The position will manage project steps and incorporate effective participation of task force team members and stakeholders. Provides organizational support, research and materials. Monitors and tracks project budget, schedule and performance. Coordinates project activities with department work groups or programs with stakeholders. Recommends changes to project plans in response to unforeseen changes or unexpected results and obtains approvals to proposed changes in project scope, budget, or schedule with the Administration Manager. Evaluates, organizes, and reports findings and identifies and recommends options or solutions and their associated benefits or impacts. Researches and incorporates current best practices and emerging trends and prepares comprehensive reports and presentations, which may include researching information from outside agencies. Presents information to Administration Manager and at times may present directly to the department Leadership Team. Recommends changes to policies and operational systems to improve quality, maybe regulatory compliance, and to mitigate potential operational risks. Develops, writes, or revises policies and procedures and works directly with Subject Matter Experts on updates. Provides implementation options and develops and recommends methods to improve operations. Develops processes for systematic organizational improvement. Coordinates and manages policy life cycles and ensures Department is in compliance with policy updates. WORK SCHEDULE This position is included in the County's alternate workweek program: Potential work schedules include working 40 hours during a standard workweek of Monday through Thursday (Fridays off, with four 10-hour days) or 40 hours during a standard workweek of Monday through Friday (with five 8-hour days). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas Water Environment Services produces clean water and protects water quality for more than 190,000 people living and working in Clackamas County. We operate and maintain five resource recovery facilities, 23 pumping stations and hundreds of miles of pipes. Each year, we clean more than seven billion gallons of water which we recover and turn into natural energy and fertilizer. We also help reduce pollution in local rivers, streams, and wetlands caused by surface and stormwater runoff, the number one source of water pollution in Oregon. Learn more about Water Environment Services . APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106999&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8d33611ca00d7748b3f8d8782d9880a2
Full Time
Policy, Performance, and Research Analyst (Clackamas Water Environment Services) Job ID: 106999 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 2, 2023 . PAY AND BENEFITS Annual Pay Range: $79,493.86 - $100,646.63 Hourly Pay Range: $38.218203 - $48.387801 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Water Environment Services (WES) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas Water Environment Services (WES) is searching for a Policy, Performance, and Research Analyst to join their highly skilled Administrative Support Team in providing comprehensive research and analyses for cross-functional issues, projects, and department programs that have financial, organizational, policy and service impacts. This position will also manage department policy update schedules, analyze effectiveness of policies, practices, and operations, and identify and recommend necessary changes. The Policy, Performance, and Research Analyst will perform necessary research, analysis, and interviews to propose department programs and workplans, including presenting them to management and carrying out implementation. An ideal candidate for this position will have demonstrated experience with project management, leading the work of others, drafting policy updates, maintaining electronic records systems, evaluating programs, conducting research and interviews, and preparing reports. Utilizing strong interpersonal and communication skills will also be critical to success in this position. Building a resilient clean water future where all people benefit and rivers thrive is our job. We do this by providing wastewater services, stormwater management, and environmental education. Our agency is committed to building a highly skilled collaborative team that values protecting public health, environmental stewardship, responsive customer service and teamwork. We're on the search for experienced individuals who place a high value on the one water we all share. Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position including the following: Leading the work of others Planning and conducting comprehensive research studies Drafting policy updates, managing policy lifecycles, and data analysis Program evaluation, including evaluating program goals, objectives, and performance measures, and providing recommendations for improvements based on findings Preparing reports based on data analysis, research findings, and forecasting trends Project management Conducting interviews to obtain information needed to support projects A minimum of four (4) years of experience maintaining electronic records systems Strong interpersonal skills that translate into all the following: Strong verbal and written communication skills, including ability to explain and present complex, technical information to individuals with various level of technical knowledge and skill Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure with challenging situations Ability to establish and maintain effective working relationships and partnerships both internally and externally Strong analytical skills Effective problem-solving skills Strong active/reflective listening skills Ability to effectively carry out project plans while leading the work of others Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of a public wastewater utility Experience designing electronic records systems including managing retention schedules Knowledge and experience of utilizing various tools and evaluation methods for organizational performance management Ability to identify opportunities for efficiencies, suggest updates, and manage implementation Experience researching and evaluating fiscal effectiveness of agency contracts Experience with a variety of computer information system platforms, technical tools, and processes, including data collection, data management, as well as the ability to use complex query languages, procedures, and techniques Experience designing continuous quality assurance standards, performance standards and processes for collecting, monitoring and using data Experience with SharePoint and MS Teams Experience with PeopleSoft Experience and/or training in data visualization, as well as building and deploying dashboards and/or visualizations Experience with human resource functions such as; performance and workforce management, including annual appraisal programs, succession planning, hiring and retention planning, etc. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, identifies, and conducts comprehensive research studies and operational improvement projects to analyze effectiveness of department policies, programs, services, systems and operating procedures; determines appropriate methods of approach and analysis, including involvement of internal staff and collaboration with stakeholders; develops scope and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality, effectiveness and compliance; designs, collects and may oversee collection of data; conducts data analysis and quality reviews including interviewing programs to obtain valuable information to support projects; The position will provide project management of several department strategic initiatives including electronic records systems, workforce planning and performance evaluation programs, and once programs are in place will maintain them. That will include leading and coordinating the work of the administrative team by providing work direction, assigning work, training employees, checking for completed work and ensuring completion within established time and budget guidelines for projects. Develops, recommends and audits program performance measures that are influenced by the management of department-wide projects and initiatives. Evaluates performance in relation to department/division goals and budget. Conducts quality and compliance audits to assist management with performance management. Supports department planning efforts by providing recommendations on organizational improvement methods and department efficiencies. Leads and facilitates planning meetings and conducts interviews with cross-functional teams to identify organizational improvements or to gather needed information for project progression. Assists in planning process to identify customer needs and ways to measure effectiveness, efficiency, and general performance. Support department staff in documenting work flow by applying principles of continuous improvement, and integrating performance information into organizational processes. Coordinates and leads work performed by staff participating on department task forces who are contributing to department projects. The team often conducts studies or surveys of the organization, programs, systems, and methods, and develops and organizes project scope and timelines. When applicable would recommend project budget. The position will manage project steps and incorporate effective participation of task force team members and stakeholders. Provides organizational support, research and materials. Monitors and tracks project budget, schedule and performance. Coordinates project activities with department work groups or programs with stakeholders. Recommends changes to project plans in response to unforeseen changes or unexpected results and obtains approvals to proposed changes in project scope, budget, or schedule with the Administration Manager. Evaluates, organizes, and reports findings and identifies and recommends options or solutions and their associated benefits or impacts. Researches and incorporates current best practices and emerging trends and prepares comprehensive reports and presentations, which may include researching information from outside agencies. Presents information to Administration Manager and at times may present directly to the department Leadership Team. Recommends changes to policies and operational systems to improve quality, maybe regulatory compliance, and to mitigate potential operational risks. Develops, writes, or revises policies and procedures and works directly with Subject Matter Experts on updates. Provides implementation options and develops and recommends methods to improve operations. Develops processes for systematic organizational improvement. Coordinates and manages policy life cycles and ensures Department is in compliance with policy updates. WORK SCHEDULE This position is included in the County's alternate workweek program: Potential work schedules include working 40 hours during a standard workweek of Monday through Thursday (Fridays off, with four 10-hour days) or 40 hours during a standard workweek of Monday through Friday (with five 8-hour days). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas Water Environment Services produces clean water and protects water quality for more than 190,000 people living and working in Clackamas County. We operate and maintain five resource recovery facilities, 23 pumping stations and hundreds of miles of pipes. Each year, we clean more than seven billion gallons of water which we recover and turn into natural energy and fertilizer. We also help reduce pollution in local rivers, streams, and wetlands caused by surface and stormwater runoff, the number one source of water pollution in Oregon. Learn more about Water Environment Services . APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106999&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8d33611ca00d7748b3f8d8782d9880a2