The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a senior sales associate, you will use your advanced knowledge of sales, merchandise, performances and the Kennedy Center to provide best-in-class customer service and mentor other staff, creating a memorable experience for guests and exceeding their expectations. Openers/Closers are responsible for customer service, sales, personalized shopping, replenishing merchandise and restocking displays, opening and closing the shop, mentoring staff and related retail duties in the Gift Shop. Position requires the ability to engage our diverse Gift Shop customer by communicating the features and benefits of our unique merchandise. This position will also provide excellent front-line service by answering questions about and enthusiastically promoting the Kennedy Center. Qualifications include a strong record of accomplishment exceeding sales goals, mentoring and training staff, high energy level and strong interpersonal skills; enjoy working as part of a team, strong organization skills and ability to multi-task in a fastpaced high-volume sales environment. In addition, interest in our unique products including KC branded and performance merchandise, and jewelry/fashion-related gifts, and an interest in the performing arts, plus previous retail and cash handling experience is desired. You will use an iPad and web-based POS system to process sales, lookup product information and request needed products for replenishment. You will ensure the Shops are clean and supplies and merchandise are fully stocked, and displays follow visual plano-grams and include informative signage. You will assume an area of product responsibility and be able to answer questions and relay information to Managers and Buyers about products in your area. Key Responsibilities Greets and acknowledges all customers entering the shop or sales location, or on the phone. Learns customers shopping purpose. Positively engages with customers regarding merchandise in the store, highlighting new and unique merchandise, providing product knowledge, and selling unique products and gifts, adding-on items to transactions with the goals of increasing average sales and units per transaction. Mentors and assists with training and developing new and current sales associates. Processes payments at POS efficiently and accurately, utilizing strong knowledge of all POS functions to include returns, voids, discounts, gift certificates and send-sales, in addition to cash and credit card sales. Performs advanced procedures and authorizations in the POS system in the absence of Managers/Supervisors/Lead. Ensure cash accuracy and accountability, so that drawer funds match end of day reports, make and as needed fulfill requests for change, and perform cash reconciliation. Maintains an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Share helpful information with Managers and Buyers about products (damages, best-sellers, out-of-stock merchandise, customer requests and preferences, etc.). Assists with cycle counts and physical inventory preparation, inventory taking and reconciliation. Requests needed merchandise from the warehouse, process transfers, replenish merchandise, and receive and monitor stock. Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Open and Close the Shop and supervise daily schedule, breaks and escalated customer service needs in the absence of the Managers/Supervisors/Lead. Demonstrate knowledge of store policies and procedures and Kennedy Center mission and values. Key Qualifications High school education or equivalent required Must have 4+ years retail sales, cash handling, and customer service experience or equivalent as determined by management Ability to learn requirements of the job such as POS functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Experience with cash handling and reconciliation procedures Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) Enjoys working as part of a team in a fast-paced, high-volume environment Ability to work varied shifts, including evenings until 11 pm, weekends, and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a senior sales associate, you will use your advanced knowledge of sales, merchandise, performances and the Kennedy Center to provide best-in-class customer service and mentor other staff, creating a memorable experience for guests and exceeding their expectations. Openers/Closers are responsible for customer service, sales, personalized shopping, replenishing merchandise and restocking displays, opening and closing the shop, mentoring staff and related retail duties in the Gift Shop. Position requires the ability to engage our diverse Gift Shop customer by communicating the features and benefits of our unique merchandise. This position will also provide excellent front-line service by answering questions about and enthusiastically promoting the Kennedy Center. Qualifications include a strong record of accomplishment exceeding sales goals, mentoring and training staff, high energy level and strong interpersonal skills; enjoy working as part of a team, strong organization skills and ability to multi-task in a fastpaced high-volume sales environment. In addition, interest in our unique products including KC branded and performance merchandise, and jewelry/fashion-related gifts, and an interest in the performing arts, plus previous retail and cash handling experience is desired. You will use an iPad and web-based POS system to process sales, lookup product information and request needed products for replenishment. You will ensure the Shops are clean and supplies and merchandise are fully stocked, and displays follow visual plano-grams and include informative signage. You will assume an area of product responsibility and be able to answer questions and relay information to Managers and Buyers about products in your area. Key Responsibilities Greets and acknowledges all customers entering the shop or sales location, or on the phone. Learns customers shopping purpose. Positively engages with customers regarding merchandise in the store, highlighting new and unique merchandise, providing product knowledge, and selling unique products and gifts, adding-on items to transactions with the goals of increasing average sales and units per transaction. Mentors and assists with training and developing new and current sales associates. Processes payments at POS efficiently and accurately, utilizing strong knowledge of all POS functions to include returns, voids, discounts, gift certificates and send-sales, in addition to cash and credit card sales. Performs advanced procedures and authorizations in the POS system in the absence of Managers/Supervisors/Lead. Ensure cash accuracy and accountability, so that drawer funds match end of day reports, make and as needed fulfill requests for change, and perform cash reconciliation. Maintains an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Share helpful information with Managers and Buyers about products (damages, best-sellers, out-of-stock merchandise, customer requests and preferences, etc.). Assists with cycle counts and physical inventory preparation, inventory taking and reconciliation. Requests needed merchandise from the warehouse, process transfers, replenish merchandise, and receive and monitor stock. Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Open and Close the Shop and supervise daily schedule, breaks and escalated customer service needs in the absence of the Managers/Supervisors/Lead. Demonstrate knowledge of store policies and procedures and Kennedy Center mission and values. Key Qualifications High school education or equivalent required Must have 4+ years retail sales, cash handling, and customer service experience or equivalent as determined by management Ability to learn requirements of the job such as POS functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Experience with cash handling and reconciliation procedures Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) Enjoys working as part of a team in a fast-paced, high-volume environment Ability to work varied shifts, including evenings until 11 pm, weekends, and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. This Retail Sales Lead assists with the oversight of routine, daily operations of the Gift Shops. The Retail Sales Lead /Opener-Closer is responsible for training, leading and supporting sales associates in meeting daily sales goals, restocking merchandise and supplies, maintaining full product displays, opening and closing the Shops, oversight of fund management on the sales floor, and daily operations and cleanliness of the shops. (S)he must possess the ability to analyze and solve problems. Key Responsibilities Trains and acts as a model for sales associate and volunteers on the sales floor in greeting and engaging with customers, suggesting and showing products, sharing product knowledge and answering questions. Opens and closes shops in a timely and orderly fashion each business day. Provides sales goals and product information to staff. Supports and incentivizes staff to meet sales goals, provide high-level customer service, and perform and complete assigned duties and projects. Ensures the accuracy of all cash handling, maintaining of standards, procedures and policy for cash handling on their shift and documenting all discrepancies and informing Manager and/or Supervisor(s) of any discrepancies. Ensures proper shift change procedure and maintenance of daily reconciliation sheets; assists in making sure that all cash drawers have ample change to function throughout each shift. If closing, ensures that all registers balance and that paper work and monies are dropped properly in the safe. In coordination with the Manager and Supervisor(s), leads staff in re-stocking all merchandise and displays that need replenishment and ensures shops are kept neat and clean at all times. Ensure that the cash wrap and POS areas have all necessary supplies. Checks in transfers, submits pick requests for needed products after checking inventory levels. Share product feedback with the Buyer and Warehouse Manager. Key Qualifications Associate degree and some college coursework desired High school education and/or GED required Minimum of one year experience as a senior sales associate and/or opener/closer at the Kennedy Center OR one year of comparable experience in specialty and/or museum retail Previous supervisory or lead sales experience Strong sales and customer service skills Strong technology experience and skills to include POS Apple iOS, Microsoft Office Applications and ability to learn and adapt to new technology Ability to multi-task in a fast paced environment with quickly changing priorities
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. This Retail Sales Lead assists with the oversight of routine, daily operations of the Gift Shops. The Retail Sales Lead /Opener-Closer is responsible for training, leading and supporting sales associates in meeting daily sales goals, restocking merchandise and supplies, maintaining full product displays, opening and closing the Shops, oversight of fund management on the sales floor, and daily operations and cleanliness of the shops. (S)he must possess the ability to analyze and solve problems. Key Responsibilities Trains and acts as a model for sales associate and volunteers on the sales floor in greeting and engaging with customers, suggesting and showing products, sharing product knowledge and answering questions. Opens and closes shops in a timely and orderly fashion each business day. Provides sales goals and product information to staff. Supports and incentivizes staff to meet sales goals, provide high-level customer service, and perform and complete assigned duties and projects. Ensures the accuracy of all cash handling, maintaining of standards, procedures and policy for cash handling on their shift and documenting all discrepancies and informing Manager and/or Supervisor(s) of any discrepancies. Ensures proper shift change procedure and maintenance of daily reconciliation sheets; assists in making sure that all cash drawers have ample change to function throughout each shift. If closing, ensures that all registers balance and that paper work and monies are dropped properly in the safe. In coordination with the Manager and Supervisor(s), leads staff in re-stocking all merchandise and displays that need replenishment and ensures shops are kept neat and clean at all times. Ensure that the cash wrap and POS areas have all necessary supplies. Checks in transfers, submits pick requests for needed products after checking inventory levels. Share product feedback with the Buyer and Warehouse Manager. Key Qualifications Associate degree and some college coursework desired High school education and/or GED required Minimum of one year experience as a senior sales associate and/or opener/closer at the Kennedy Center OR one year of comparable experience in specialty and/or museum retail Previous supervisory or lead sales experience Strong sales and customer service skills Strong technology experience and skills to include POS Apple iOS, Microsoft Office Applications and ability to learn and adapt to new technology Ability to multi-task in a fast paced environment with quickly changing priorities
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service. Serves as designated SEC program authority and representative for records management policies and procedures for assigned organization. Leads, plans and manages the records management program for both core mission and administrative records, regardless of medium or format. Modernizes records management functions by managing the transition of agency paper records to electronic records. Plans, organizes, directs, reviews, coordinates, and establishes controls for Division records activities. Works with professional staff, support personnel, and senior management to develop and coordinate legal document collection, maintenance, and disposal methodology, processes, and control requirements. Provides guidance and training for program staff regarding document control operations, processes, requirements, and reporting. Works with the agency's Chief Information Officer (CIO) and/or Information Technology (IT) office on electronic recordkeeping requirements, records management applications,as well as the technology challenges of accessing and maintaining records over time. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level .
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. MINIMUM QUALIFICATION REQUIREMENT : SK-14 : Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level : 1) planning and executing a records management program which may have included defining, organizing, and cataloging electronic and non-electronic records; 2) formulating and managing records management regulations, policies, and bulletins relating to paper and digital records; 3) providing records management training to staff members; and 4) conveying information to internal and external audiences.
Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service. Serves as designated SEC program authority and representative for records management policies and procedures for assigned organization. Leads, plans and manages the records management program for both core mission and administrative records, regardless of medium or format. Modernizes records management functions by managing the transition of agency paper records to electronic records. Plans, organizes, directs, reviews, coordinates, and establishes controls for Division records activities. Works with professional staff, support personnel, and senior management to develop and coordinate legal document collection, maintenance, and disposal methodology, processes, and control requirements. Provides guidance and training for program staff regarding document control operations, processes, requirements, and reporting. Works with the agency's Chief Information Officer (CIO) and/or Information Technology (IT) office on electronic recordkeeping requirements, records management applications,as well as the technology challenges of accessing and maintaining records over time. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-13 level .
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. MINIMUM QUALIFICATION REQUIREMENT : SK-14 : Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level : 1) planning and executing a records management program which may have included defining, organizing, and cataloging electronic and non-electronic records; 2) formulating and managing records management regulations, policies, and bulletins relating to paper and digital records; 3) providing records management training to staff members; and 4) conveying information to internal and external audiences.
Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Eden Housing
Hayward, CA, USA
POSITION SUMMARY
The VP of Asset Management ensures that all properties within Eden’s portfolio maintain a strong financial position, comply with all contractual, regulatory, and statutory requirements, and fulfill all internal and external reporting requirements in an accurate and timely manner. This position is also responsible for benchmarking, investor, and lender relationships as well as acquisition and refinancing of Eden’s portfolio. This position will lead and participate on cross-functional teams for the purpose of sharing department expertise from a broad perspective, to generate new ideas, better solutions and avert risk in both formal and informal settings. This position reports directly to the Chief Financial Officer, is a member of the Extended Leadership Team, and works closely with the senior management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Budgeting and Financial Oversight
Monitor and report on operational and financial performance of the portfolio of properties relative to budgets and development portfolios, investor, and lender expectations.
Work with property management to ensure that annual budgets support property, portfolio, and organizational objectives by maximizing revenue and controlling expenses to maintain operating margins, adequate reserves and to cover debt service.
Provide regular long and short term projections of portfolio cash flows to Eden to be used in development of the corporate budget.
Design and provide various and sundry portfolio aggregating analytical reports as may be requested by the CFO, Executive Team, and external stakeholders.
Establish properties’ revenue strategy and oversee its implementation focusing on units subsidized by HUD, project based and tenant-based vouchers.
Analyze monthly financial statements. Identify trends and recommend action where appropriate.
Lead the effort to reposition assets including limited partner buy outs, debt restructuring, renovation planning, refinancing and coordination with Development department on re-syndications.
Work closely with Property and Corporate Accounting to manage and verify annual cash flow payments and distributions and review annual audited financial statements including engaging with independent auditors and other audit support as needed.
Lead oversight and problem solving for ‘Watchlist’ of troubled properties.
Oversee third party property management relationships and monitor the performance of the properties they manage. Manage onboarding and transitions to and from third party management companies, including those selected to manage Permanent Supportive Housing (PSH). Implement and ensure strong system of supervision to maintain the properties up to Eden’s standards. Review budgets, financials, and audits; evaluate companies’ overall performance and report regularly to Eden’s senior management team.
Seek and implement additional portfolio funding opportunities not involving re-syndication.
Manage LIHTC capital accounts through annual analysis and exit tax projections.
Oversee exit strategies and negotiations for LIHTC properties.
Regularly present portfolio oversight and other reports at the Finance and Property Operations Committees.
Actively participate in our culture of inclusivity.
Acquisitions:
Provide overall management of the acquisition properties ownership transition process; liaise with internal and external stakeholders.
Work closely with Acquisitions Team including Development Department and Property Management on new property acquisitions to ensure adequate budgeting and financial planning.
Assist with closing the financing for acquisitions and initial transition into operations – with particular focus on managing the relationship with the equity investor and ensuring that the business plan is implemented as planned.
Maintain relationships with equity investors through investment period.
Analyze performance of all acquisition properties. Draft and maintain reports to share key metrics with the board.
Property Performance and Condition
Work closely with Property Supervisors and CFO to evaluate financial performance against benchmarks established by investors, lenders, and the building’s operating pro forma.
Recommend financial restructuring as appropriate, including new re-syndication opportunities, refinancing old debt, partnership buyouts and rehabilitation projects.
Explore options for reducing costs and increasing energy efficiencies for housing projects.
Prepare financial evaluation and recommendations for any portfolio-wide initiatives including development proforma budgets, benchmarking, and utility analysis.
Monitor commercial properties’ performance and compliance with lease requirements.
Oversee implementation and maintenance of asset management databases. Design and roll out reports for company-wide use.
Design and maintain a risk rating system for the portfolio. Monitor performance and present findings to Eden’s leadership and Finance Committee.
Lead interdepartmental workgroups including property operations staff to design, evaluate and improve processes and procedures and new policies related to property financial performance and resident outcomes.
Lead strategic plan initiatives related to Eden’s portfolio and our residents.
Building Performance and Sustainability
Oversee company-wide sustainability efforts including energy, water, and trash.
Oversee establishment and maintenance of a formalized preventative maintenance program for the properties and develop and sustain a technology tool to monitor compliance at the sites.
Work with Property Operations and Facilities teams to develop and ascertain implementation of capital plans; assure adequate funding and approvals for such projects.
Compliance and Reporting
Develop and maintain ownership-level compliance and reporting system for the portfolio, including monthly and quarterly financial reports, annual audits, annual budgets.
Ensure compliance with partnership agreements, financing documents, regulatory agreements, and other sources of financial, statutory, and regulatory reporting requirements in regard to timely reporting, reserves funding, surplus cash distributions and other requirements as needed.
Oversee a system of regular replacement, operating and other reserve draws that ensures properties’ long term financial sustainability.
Oversee responses to various requests for information from Regulatory Agencies, lenders, and investment partners.
Oversee annual preparation and submission of renewal of property tax exemptions for all properties.
Oversee initial filings for welfare exemption from property taxes.
Oversee annual preparation and submission of Annual Owner Certification (AOC), bond certifications, and other regulatory agencies’ annual reporting.
SUPERVISORY RESPONSIBILITIES
Directly supervises the Senior Asset Managers, Asset Managers, AD of Building Performance and Sustainability, Special Projects Analysts, and others as assigned. The position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Demonstrated knowledge and experience in Asset Management. Experience with Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Finance Agency (CHFA), Department of Housing and Urban Development (HUD) preferred.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Superior leadership skills with emphasis in staff supervision and development, particularly during a time of organizational transition; strategic thinker.
Working knowledge of affordable housing programs, including but not limited to HUD programs, Low Income Housing Tax Credits, Tax-Exempt Bonds, California Department of Housing and Community Development Programs, CalHFA, and locally administered programs including HOME and CDBG.
Demonstrated capacity in affordable housing financing and refinancing with expertise in building capital planning and implementation of renovation plans.
Knowledge of regulatory agreements and ability to interpret same.
Knowledge of landlord-tenant and fair housing laws and procedures.
Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation, and termination.
Strong supervisory, personnel management, organizational, analytical, and problem-solving skills.
Computer literate. Proficient in Word and Excel. Experience with property management software (preferably Yardi).
Excellent communication (verbal and written), problem solving, interpersonal, decision-making, interpersonal and time management skills.
Ability to represent the company to public officials and community groups.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of the portfolio.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Full Time
POSITION SUMMARY
The VP of Asset Management ensures that all properties within Eden’s portfolio maintain a strong financial position, comply with all contractual, regulatory, and statutory requirements, and fulfill all internal and external reporting requirements in an accurate and timely manner. This position is also responsible for benchmarking, investor, and lender relationships as well as acquisition and refinancing of Eden’s portfolio. This position will lead and participate on cross-functional teams for the purpose of sharing department expertise from a broad perspective, to generate new ideas, better solutions and avert risk in both formal and informal settings. This position reports directly to the Chief Financial Officer, is a member of the Extended Leadership Team, and works closely with the senior management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Budgeting and Financial Oversight
Monitor and report on operational and financial performance of the portfolio of properties relative to budgets and development portfolios, investor, and lender expectations.
Work with property management to ensure that annual budgets support property, portfolio, and organizational objectives by maximizing revenue and controlling expenses to maintain operating margins, adequate reserves and to cover debt service.
Provide regular long and short term projections of portfolio cash flows to Eden to be used in development of the corporate budget.
Design and provide various and sundry portfolio aggregating analytical reports as may be requested by the CFO, Executive Team, and external stakeholders.
Establish properties’ revenue strategy and oversee its implementation focusing on units subsidized by HUD, project based and tenant-based vouchers.
Analyze monthly financial statements. Identify trends and recommend action where appropriate.
Lead the effort to reposition assets including limited partner buy outs, debt restructuring, renovation planning, refinancing and coordination with Development department on re-syndications.
Work closely with Property and Corporate Accounting to manage and verify annual cash flow payments and distributions and review annual audited financial statements including engaging with independent auditors and other audit support as needed.
Lead oversight and problem solving for ‘Watchlist’ of troubled properties.
Oversee third party property management relationships and monitor the performance of the properties they manage. Manage onboarding and transitions to and from third party management companies, including those selected to manage Permanent Supportive Housing (PSH). Implement and ensure strong system of supervision to maintain the properties up to Eden’s standards. Review budgets, financials, and audits; evaluate companies’ overall performance and report regularly to Eden’s senior management team.
Seek and implement additional portfolio funding opportunities not involving re-syndication.
Manage LIHTC capital accounts through annual analysis and exit tax projections.
Oversee exit strategies and negotiations for LIHTC properties.
Regularly present portfolio oversight and other reports at the Finance and Property Operations Committees.
Actively participate in our culture of inclusivity.
Acquisitions:
Provide overall management of the acquisition properties ownership transition process; liaise with internal and external stakeholders.
Work closely with Acquisitions Team including Development Department and Property Management on new property acquisitions to ensure adequate budgeting and financial planning.
Assist with closing the financing for acquisitions and initial transition into operations – with particular focus on managing the relationship with the equity investor and ensuring that the business plan is implemented as planned.
Maintain relationships with equity investors through investment period.
Analyze performance of all acquisition properties. Draft and maintain reports to share key metrics with the board.
Property Performance and Condition
Work closely with Property Supervisors and CFO to evaluate financial performance against benchmarks established by investors, lenders, and the building’s operating pro forma.
Recommend financial restructuring as appropriate, including new re-syndication opportunities, refinancing old debt, partnership buyouts and rehabilitation projects.
Explore options for reducing costs and increasing energy efficiencies for housing projects.
Prepare financial evaluation and recommendations for any portfolio-wide initiatives including development proforma budgets, benchmarking, and utility analysis.
Monitor commercial properties’ performance and compliance with lease requirements.
Oversee implementation and maintenance of asset management databases. Design and roll out reports for company-wide use.
Design and maintain a risk rating system for the portfolio. Monitor performance and present findings to Eden’s leadership and Finance Committee.
Lead interdepartmental workgroups including property operations staff to design, evaluate and improve processes and procedures and new policies related to property financial performance and resident outcomes.
Lead strategic plan initiatives related to Eden’s portfolio and our residents.
Building Performance and Sustainability
Oversee company-wide sustainability efforts including energy, water, and trash.
Oversee establishment and maintenance of a formalized preventative maintenance program for the properties and develop and sustain a technology tool to monitor compliance at the sites.
Work with Property Operations and Facilities teams to develop and ascertain implementation of capital plans; assure adequate funding and approvals for such projects.
Compliance and Reporting
Develop and maintain ownership-level compliance and reporting system for the portfolio, including monthly and quarterly financial reports, annual audits, annual budgets.
Ensure compliance with partnership agreements, financing documents, regulatory agreements, and other sources of financial, statutory, and regulatory reporting requirements in regard to timely reporting, reserves funding, surplus cash distributions and other requirements as needed.
Oversee a system of regular replacement, operating and other reserve draws that ensures properties’ long term financial sustainability.
Oversee responses to various requests for information from Regulatory Agencies, lenders, and investment partners.
Oversee annual preparation and submission of renewal of property tax exemptions for all properties.
Oversee initial filings for welfare exemption from property taxes.
Oversee annual preparation and submission of Annual Owner Certification (AOC), bond certifications, and other regulatory agencies’ annual reporting.
SUPERVISORY RESPONSIBILITIES
Directly supervises the Senior Asset Managers, Asset Managers, AD of Building Performance and Sustainability, Special Projects Analysts, and others as assigned. The position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Demonstrated knowledge and experience in Asset Management. Experience with Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Finance Agency (CHFA), Department of Housing and Urban Development (HUD) preferred.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Superior leadership skills with emphasis in staff supervision and development, particularly during a time of organizational transition; strategic thinker.
Working knowledge of affordable housing programs, including but not limited to HUD programs, Low Income Housing Tax Credits, Tax-Exempt Bonds, California Department of Housing and Community Development Programs, CalHFA, and locally administered programs including HOME and CDBG.
Demonstrated capacity in affordable housing financing and refinancing with expertise in building capital planning and implementation of renovation plans.
Knowledge of regulatory agreements and ability to interpret same.
Knowledge of landlord-tenant and fair housing laws and procedures.
Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation, and termination.
Strong supervisory, personnel management, organizational, analytical, and problem-solving skills.
Computer literate. Proficient in Word and Excel. Experience with property management software (preferably Yardi).
Excellent communication (verbal and written), problem solving, interpersonal, decision-making, interpersonal and time management skills.
Ability to represent the company to public officials and community groups.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of the portfolio.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.