Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center. An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides supervision and clinical training to graduate students toward their certification/ licensure. Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Assists in case management review of case records established for each contact within the crisis intervention program Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community. Provides after-hours on-call supervision for all Crisis Center workers. Provides counseling services on crisis phone line. Develops and maintains effective liaison with assisting community mental health and other agencies. Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies. Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park. Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available. Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of center activities. Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP). Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Provides crisis intervention services via mobile crisis outreach team. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with and counsel suicidal/distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers and students. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center. An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides supervision and clinical training to graduate students toward their certification/ licensure. Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Assists in case management review of case records established for each contact within the crisis intervention program Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community. Provides after-hours on-call supervision for all Crisis Center workers. Provides counseling services on crisis phone line. Develops and maintains effective liaison with assisting community mental health and other agencies. Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies. Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park. Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available. Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of center activities. Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP). Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Provides crisis intervention services via mobile crisis outreach team. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with and counsel suicidal/distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers and students. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Clackamas County
Oregon City, OR, United States
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Full Time
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Clackamas County
Oregon City, OR, United States
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Full Time
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Clackamas County
Oregon City, OR, United States
Health Centers Administration & Financial Services Manager Job ID: 107082 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, August 17, 2023, and weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Health Centers Administration & Financial Services Manager for its Federally Qualified Health Center (FQHC). The FQHC includes four primary care clinics (including dental care), two behavioral health clinics and four School Based Health Centers. The Health Centers Division is dedicated to offering high quality medical, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! The Health Centers Administration and Financial Services Manager is responsible for the development and administration of business and administrative systems for the Division in accordance with federal, state and local regulations governing health care operating and financing practices. This position is responsible for planning, organizing, directing and overseeing administrative and business systems, budgeting, financial planning, human resources, procurement, and reporting for the Health Centers Division. One of the key responsibilities of this position is to prepare and administer annual budgets and grants, as well as to plan, oversee and coordinate other financial and administrative functions for the division. This position plays a critical role on the leadership team, ensuring that financial and operational policies/practices are coordinated and functioning in support of the division's goals, and making decisions and implementing programs to ensure the effective provision of administrative, financial and analytical services. The Administration and Financial Services Manager also acts in a consultative matter in addressing and resolving administrative, programmatic and policy matters and to facilitate the implementation of a wide variety of programs and projects. CORE COMPETENCIES Technically adept: Thorough knowledge of financial operations in a public sector health care setting, and a track record of providing high quality financial management. This also includes billing software and/or database proficiencies. Collaborative: Actively engage with and bridge gaps between administrative and finance program areas to meet overall department needs and goals, with a focus on leveraging financial and other resources to maximize results and achieve positive outcomes. Engaged Manager: Strong operational and personnel management skills, with ability to inspire and advise work groups and staff, facilitate goal accomplishments, and track and evaluate performance to ensure success. Solution-oriented & Strategic thinker: Capable of thinking systematically and strategically to identify the sources of challenges and create a culture of motivation and decision-making, while using resources responsibly, effectively, and efficiently. Effective communicator: Excellent interpersonal skills focused on building an environment where diverse, multidisciplinary teams can work together to enhance delivery of services THE IDEAL CANDIDATE In addition to meeting the minimum qualifications, successful candidates will have a proven background in financial leadership and budget development within a public or union setting. The ideal candidate will have extensive experience managing grants and complex funding streams, contract negotiation and administration, public financial and policy analysis, and demonstrated experience in governmental budgeting as well as strong analytical, written and oral communication skill. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related administrative, financial and business systems experience that would provide the required knowledge and skills to perform the responsibilities of this position. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role. Thorough working knowledge and experience of federal regulations that govern Federally Qualified Health Centers. Working knowledge of health care reform in Oregon, data collection and statistical analysis. Working knowledge of Electronic Health Records (EHR) systems, such as Epic. Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences. Must pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge and experience with OCHIN EPIC Practice Management billing software. Experience with public budgeting and staff management in a governmental and/or union environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Plans, organizes and oversees financial and administrative functions, budgeting, financial reporting and analysis, rate analysis and revenue generation, coordination of legal issues, personnel administration, payroll, purchasing, billing and contract/grant administration; integrates and coordinates business and administrative operations with clinical services; resolves conflicts and establishes priorities to meet clinical, billing and accounting standards. Manages the development of annual and supplemental budgets; ensures division budget proposals are balanced and conform with division and department goals; manages the preparation of financial projections for department operation and capital funds; prepares materials and analysis for Health Centers Division Director; coordinates fiscal operations with County Finance; monitors revenues and expenditures; prepares and recommends fee schedules; prepares and/or coordinates preparation of grant proposals and administers grant funds. Negotiates and administers intergovernmental agreements and contracts; ensures performance standards and special reporting requirements are developed, monitored and met; develops, negotiates and administers agency sub-contracts for professional, medical, ancillary, psychiatric and psychological services as needed; ensures contract compliance and assures resolution of contract violations; monitors fiscal performance and reporting requirements. Directs long and short range financial planning activities related to business development for health center operations; provides analysis on legislative issues; reviews and researches proposed laws, regulations and rules affecting division operations; analyzes impact on division programs, and recommends strategies to respond; in consultation with the Health Center Director authorizes decisions to pursue grants and assures appropriate systems are in place to manage new funds, ensures activities are consistent with division operations and strategies. Develops and implements division policies and procedures; participates in policy and program decisions with other members of Senior Management team; interprets and implements division, department and County codes and ordinances; develops and recommends new and revised administrative rules, policies, procedures, goals and priorities; represents division at department, County and State meetings; provides complex management support and consultation to, or as requested by, the Health Centers Division Director. Hires and directs supervisory, professional, technical and clerical staff to provide quality service to County residents and staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Develops, reviews and oversees implementation and maintenance of Medicaid billing policies and procedures in Federally Qualified Health Center (FQHC) programs; ensures compliance with all rules governing FQHC finance and operations; monitors billing rates and revenue generation. As part of the Senior Management Team, works across the division to initiate and monitor activities to enhance the performance, efficiency and effectiveness of services. Acts in the place of the Health Centers Division Director as requested. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, including procurement and management information systems; generally accepted accounting principles, fiscal operations and budgeting processes; principles, practices and techniques of financial analysis, forecasting and fee setting; project management and internal control principles and practices; principles and techniques of budget, contract and grant preparation and administration; principles of personnel administration and supervision. Working knowledge of: Federal and State regulations relating to Federally Qualified Health Centers (FQHC), Mental Health services and various grant funding sources; Oregon Administrative Rules and Oregon Revised Statutes as they apply to accessing of services delivered by the Division; principles and practices of managed care; health care financing and administration principles; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing; organize and present facts in a clear, concise and logical manner; establish and maintain effective working relationships with community partners and stakeholders, elected officials, government agencies, County employees and the public; interpret and apply provisions of federal, state and local legislation, rules and regulations affecting the administration of division policies and programs; manage the distribution of funds according to approved budget or grant; compile and analyze data and develop recommendations; design, develop and implement systems and procedures for efficient division operations; direct staff in continuous efforts to improve quality, productivity and effectiveness; incorporate team participation in decision making. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107082&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cfc456d51ded1d44aaff895dd7aeae3c
Full Time
Health Centers Administration & Financial Services Manager Job ID: 107082 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, August 17, 2023, and weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Health Centers Administration & Financial Services Manager for its Federally Qualified Health Center (FQHC). The FQHC includes four primary care clinics (including dental care), two behavioral health clinics and four School Based Health Centers. The Health Centers Division is dedicated to offering high quality medical, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! The Health Centers Administration and Financial Services Manager is responsible for the development and administration of business and administrative systems for the Division in accordance with federal, state and local regulations governing health care operating and financing practices. This position is responsible for planning, organizing, directing and overseeing administrative and business systems, budgeting, financial planning, human resources, procurement, and reporting for the Health Centers Division. One of the key responsibilities of this position is to prepare and administer annual budgets and grants, as well as to plan, oversee and coordinate other financial and administrative functions for the division. This position plays a critical role on the leadership team, ensuring that financial and operational policies/practices are coordinated and functioning in support of the division's goals, and making decisions and implementing programs to ensure the effective provision of administrative, financial and analytical services. The Administration and Financial Services Manager also acts in a consultative matter in addressing and resolving administrative, programmatic and policy matters and to facilitate the implementation of a wide variety of programs and projects. CORE COMPETENCIES Technically adept: Thorough knowledge of financial operations in a public sector health care setting, and a track record of providing high quality financial management. This also includes billing software and/or database proficiencies. Collaborative: Actively engage with and bridge gaps between administrative and finance program areas to meet overall department needs and goals, with a focus on leveraging financial and other resources to maximize results and achieve positive outcomes. Engaged Manager: Strong operational and personnel management skills, with ability to inspire and advise work groups and staff, facilitate goal accomplishments, and track and evaluate performance to ensure success. Solution-oriented & Strategic thinker: Capable of thinking systematically and strategically to identify the sources of challenges and create a culture of motivation and decision-making, while using resources responsibly, effectively, and efficiently. Effective communicator: Excellent interpersonal skills focused on building an environment where diverse, multidisciplinary teams can work together to enhance delivery of services THE IDEAL CANDIDATE In addition to meeting the minimum qualifications, successful candidates will have a proven background in financial leadership and budget development within a public or union setting. The ideal candidate will have extensive experience managing grants and complex funding streams, contract negotiation and administration, public financial and policy analysis, and demonstrated experience in governmental budgeting as well as strong analytical, written and oral communication skill. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related administrative, financial and business systems experience that would provide the required knowledge and skills to perform the responsibilities of this position. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role. Thorough working knowledge and experience of federal regulations that govern Federally Qualified Health Centers. Working knowledge of health care reform in Oregon, data collection and statistical analysis. Working knowledge of Electronic Health Records (EHR) systems, such as Epic. Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences. Must pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge and experience with OCHIN EPIC Practice Management billing software. Experience with public budgeting and staff management in a governmental and/or union environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Plans, organizes and oversees financial and administrative functions, budgeting, financial reporting and analysis, rate analysis and revenue generation, coordination of legal issues, personnel administration, payroll, purchasing, billing and contract/grant administration; integrates and coordinates business and administrative operations with clinical services; resolves conflicts and establishes priorities to meet clinical, billing and accounting standards. Manages the development of annual and supplemental budgets; ensures division budget proposals are balanced and conform with division and department goals; manages the preparation of financial projections for department operation and capital funds; prepares materials and analysis for Health Centers Division Director; coordinates fiscal operations with County Finance; monitors revenues and expenditures; prepares and recommends fee schedules; prepares and/or coordinates preparation of grant proposals and administers grant funds. Negotiates and administers intergovernmental agreements and contracts; ensures performance standards and special reporting requirements are developed, monitored and met; develops, negotiates and administers agency sub-contracts for professional, medical, ancillary, psychiatric and psychological services as needed; ensures contract compliance and assures resolution of contract violations; monitors fiscal performance and reporting requirements. Directs long and short range financial planning activities related to business development for health center operations; provides analysis on legislative issues; reviews and researches proposed laws, regulations and rules affecting division operations; analyzes impact on division programs, and recommends strategies to respond; in consultation with the Health Center Director authorizes decisions to pursue grants and assures appropriate systems are in place to manage new funds, ensures activities are consistent with division operations and strategies. Develops and implements division policies and procedures; participates in policy and program decisions with other members of Senior Management team; interprets and implements division, department and County codes and ordinances; develops and recommends new and revised administrative rules, policies, procedures, goals and priorities; represents division at department, County and State meetings; provides complex management support and consultation to, or as requested by, the Health Centers Division Director. Hires and directs supervisory, professional, technical and clerical staff to provide quality service to County residents and staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Develops, reviews and oversees implementation and maintenance of Medicaid billing policies and procedures in Federally Qualified Health Center (FQHC) programs; ensures compliance with all rules governing FQHC finance and operations; monitors billing rates and revenue generation. As part of the Senior Management Team, works across the division to initiate and monitor activities to enhance the performance, efficiency and effectiveness of services. Acts in the place of the Health Centers Division Director as requested. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, including procurement and management information systems; generally accepted accounting principles, fiscal operations and budgeting processes; principles, practices and techniques of financial analysis, forecasting and fee setting; project management and internal control principles and practices; principles and techniques of budget, contract and grant preparation and administration; principles of personnel administration and supervision. Working knowledge of: Federal and State regulations relating to Federally Qualified Health Centers (FQHC), Mental Health services and various grant funding sources; Oregon Administrative Rules and Oregon Revised Statutes as they apply to accessing of services delivered by the Division; principles and practices of managed care; health care financing and administration principles; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing; organize and present facts in a clear, concise and logical manner; establish and maintain effective working relationships with community partners and stakeholders, elected officials, government agencies, County employees and the public; interpret and apply provisions of federal, state and local legislation, rules and regulations affecting the administration of division policies and programs; manage the distribution of funds according to approved budget or grant; compile and analyze data and develop recommendations; design, develop and implement systems and procedures for efficient division operations; direct staff in continuous efforts to improve quality, productivity and effectiveness; incorporate team participation in decision making. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107082&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cfc456d51ded1d44aaff895dd7aeae3c